At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.
We successfully raised 80 million in series of B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 560 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector? 🚀
What you will do:
As a Senior UX Designer you will have a direct impact on our product strategy and roadmap by collaborating in the end-to-end product process with your Product Management, User Research and Engineering colleagues. You’ll not only take the experience of our products to the next level, but you’ll also be an advocate for design culture throughout the organisation.
Where you will have impact:
- work in a cross-functional team to identify and solve complex problems for both existing and new products in a way that delights our users and drives our commercial goals
- keep us moving towards a more User Centred way of working as you lead by example by running the product design process end-to-end together with our User Research team and your Product Management colleagues
- take up an active role in the user research and testing process to ensure the usability and effectiveness of your designs
- safeguard a consistent, elegant and high-quality user experience and product vision as you add to and improve our product portfolio
- own the performance of your designs by following up on key metrics together with the core project team and adjusting your solutions accordingly
- support and coach your more junior colleagues in the craft of UX design through constructive feedback and by pairing on more complex projects
- contribute to our up and coming design system from an interaction point of view
About our team
The UX Design team is the largest team within Design & Research, consisting of eight highly talented individuals with diverse and complementary interests and skill sets. Over the past few years, the team has experienced significant growth, creating a dynamic and exciting environment where there is ample opportunity for personal and professional development.
Although each designer is embedded in a specific product team, where we prioritise user-centric design and contribute to the product vision, within the UX Design team we ensure consistency across all of our solutions, collaborate on design sessions, and provide valuable feedback to one another when a second opinion is needed. We believe that our team's strength lies in our ability to work together and offer a critical eye to our designs, rather than working in isolation.
As a member of our team, you will have the opportunity to work with highly talented and passionate UX designers, while contributing to the success of our products and the satisfaction of our users.
What's in it for you?
- A flexible working environment where you can work from home or, if you live nearby, at one of our seven offices around the world
- Flexible time off: we believe in providing our employees with the flexibility and autonomy to manage their work-life balance effectively
- A motivation to deliver your best work as we have built a high-bar and very talented team of individuals that are friendly, creative, open-minded, and passionate about what they do
- Workshops and frameworks that help employees realise their full career potential
- A mandate to operationalize and democratise research through tools, training, and processes
- The opportunity to shape the products that more than 85,000 users rely on worldwide
- The chance to grow and evolve the data culture at a fast-growing scale-up
- A compensation that values your work and which we will proactively keep competitive
- A mobility approach that fits your personal situation, with a mobility budget or company car
- Extensive health insurance packages for you and your dependents prioritising our employees' holistic well-being and healthcare needs
- Private pension funding through group insurance
- A referral bonus scheme when you bring new talent to our #bestteamever!
Who you are:
- you have 5+ years of relevant design experience, ideally in B2B/B2C SaaS, enterprise software or within a digital product agency.
- you can showcase concrete examples of your end-to-end design process on a feature, product or project and the resulting impact on the user and/or business.
- you make decisions at a high pace based on the right balance of judgement, user research and usage data.
- you are able to learn from and collaborate with multiple departments. Knowing when to push and when to let go.
- you can work independently and handle accountability well.
- you have an affinity with insights and data visualisation, even if you have no prior experience in this field.
- you are comfortable in a mentoring position where other design colleagues will look at you for guidance and advice.
- you are familiar with design systems and component libraries and are able to use and contribute to them.
- you are fluent in both written and spoken English.
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.
If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.
We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.
