The Opportunity
Our mission is to change the way the world works by democratizing AI for every business, and to build a great company that everyone loves being a part of. These two goals haven’t changed since the days when Peak was little more than an idea forming in the heads of our founders Richard, Atul and Dave.
At Peak, we’re revolutionizing inventory and pricing optimization with the only AI platform that consistently delivers real commercial gains. By joining our team, you’ll contribute to helping some of the world’s leading businesses — including the likes of Nike, Heidelberg Materials and Boohoo — harness the potential of AI to grow revenues, increase profits and efficiencies.
We have ambitious plans for the future and that means we're looking to welcome new people to our team. At Peak, culture and success come hand in hand — so creating and protecting a company culture that’s true to our values remains a fundamental aspect of our mission. Our company values are built on being Smart through expertise and results, Curious in our relentless problem-solving, Open with an approachable and helpful mindset, Driven by ambitious goals and commitment, and Responsible by taking ownership and delivering with trust.
The Role
Bringing AI decisions alive for our users is the role of our Product Designers. You’ll be working predominantly on researching, designing and helping to craft new and exciting experiences for our suite of AI products.
You’ll join a strong cross-functional team of experienced product managers, product designers and technical specialists including machine learning (ML) engineers, data engineers and software engineers. In this role, you’ll have the opportunity to shape some of our most important products and directly impact both how our customers operate their businesses using AI, and to Peak’s own exciting journey too.
Key Responsibilities:
- Deliver excellent design - You will need to become an expert in our customer’s problems. You’ll lead/participate in research to understand our customers’ needs. You’ll use your expertise in both UX and UI to partner with the rest of your team and deliver quality, polished outcomes for our customers.
- Collaborate broadly - As a scale-up SaaS business in the fast moving AI space, Peak needs to stay flexible to our customer needs. This means you’ll need to work closely with customers, product managers, engineers, commercial teams and other stakeholders to define design strategies that align with business objectives, user needs and technological considerations. You’ll lend your expertise to our professional services and revenue teams when their needs align with broader product requirements.
- Develop customer empathy - You will need to become an expert in our customer’s problems. You’ll lead/participate in research to understand our customers’ needs. You’ll use your expertise to partner with the rest of your team to discover and define customer problems, prioritising key issues as you go.
- Own design standards - At Peak, we have developed design systems and associated components to improve the quality and consistency of the Peak product. As a member of the team, you’ll need to actively support the maintenance and development of these systems alongside your fellow Product Designers.
- Know your craft - You’ll be joining a dynamic team of experts that is still in the process of forming and developing. This means you’ll need to be a strong voice for best practices around your craft, from tools and user research, to accessibility and systems thinking, and you’ll need to continually keep on the cutting edge of the product design universe.
Our core values, we’re looking for teammates who are:
- Open - Keen on hearing feedback and input from others.
- Driven - A strong desire to solve really complex problems.
- Curious - Interested in finding new ways to solve challenges that people have ignored, or have considered to be too complex.
- Smart - Will love making complex things simple for people to relate to and understand.
- Responsible - Take pride in your work.
Skills & Experience
We are building a world-class product team in the UK and India and are looking for a first-principles thinker with excellent design skills, and the ambition to work on a cutting edge product.
You’ll need:
- Strong experience of delivering both UI and UX for B2B software products.
- Understanding and application of design thinking principles
- The ability to empathise with user feedback and turn those into design solutions.
- Practical experience with UX research tools and processes
- Top class practical product design skills and experience with common design tools. We use Figma.
- Passionate about good design, with great attention to detail, quality and accuracy.
- Strong communication skills. Able to engage, empathise and collaborate with others.
- Great storyteller: you’ll need to rationalise your design decisions and our wider product decisions by taking your stakeholders on the journey with you.
- Proactive and self motivated mindset.
- Excellent time management skills.
- A naturally inquisitive and problem-solving mindset
Advantageous Skills and Experience
- Experience in a B2B start-up or scale-up environment, take new products from concept to market
- Worked in an agile product development environment previously.
- A design qualification (degree, qualification or online course).
- Any familiarity with the technology we use (AI, Gen AI, data analytics cloud tech) or the industries we serve (retail, CPG, manufacturing) is advantageous, but not essential.
The Team
As a Product Designer, you’ll join the Product organisation within Peak. This is a multidisciplinary product team full of smart, diverse and inquisitive people on a mission to create a ground-breaking product. You will join the Product team and will need to collaborate right across Peak, from data science to customer success to sales to advocate for the user.
Benefits
- Competitive compensation package.
- 25 days annual leave, rising to 30 with service, plus flexible bank holidays.
- Share options for everyone, when we win, we all win.
- Family leave benefits, enhanced parental leave including a world class maternity pay package.
- Hybrid working model
- Opportunity to work from anywhere in the world for 2 weeks a year, after one year’s service.
- Opportunity to spend one day volunteering.
- Headspace and Spill app subscriptions to support your mental health and wellbeing.
- Direct access to a GP as well as mental health support including counselling, through WeCare, for your partner and children.
- Subsidised gym membership, Peak run club and online yoga, boxing and HIIT classes.
- Regular company and team days along with social activities.
- Cycle to work initiative and public transport season ticket loans.
Diversity, equity & inclusion
We’re here to change the way the world works and build an amazing company that everyone loves being part of. We know diverse perspectives and experiences result in better solutions, which is why we want all of our Peakers to bring their authentic selves to work.
We’ve been striving to build a diverse and inclusive team from the outset. It’s a continuous journey, and there’s more we can do — but we’re proud of what we’ve achieved so far, which is ahead of the tech industry standard.
We’ve set targets in relation to gender and ethnicity, for now, but we know there’s more to diversity than just these two areas. We’re passionate about creating an inclusive environment for those of all ages, religions, sexual orientations, socio-economic status and for those with disabilities.
We are proud to be a Disability Confident Committed employer — a UK Government certification for organisations actively taking steps to attract, recruit and retain persons with disabilities. If you need any reasonable adjustments as part of the recruitment process, please let us know.
About Peak
Founded in Manchester in 2015 by Richard Potter, David Leitch and Atul Sharma, Peak is on a mission to change the way the world works by democratising AI for every business.
Peak’s AI platform optimizes inventories and pricing for global industry leaders including Nike, B&M, Heidelberg Materials and Eurocell. With a core belief that businesses need their own AI — built for their business, with their data — Peak’s pre-built AI products can be configured to fit unique requirements.
From a decade of successful AI deployments, Peak has a proven track record of delivering rapid performance gains for its customers helping to increase their revenues, profits and efficiency.
Founded in 2015, Peak has raised $119m funding to date with its most recent Series C funding round led by SoftBank’s Vision Fund II. Key partnerships with AWS, Snowflake, UiPath and SAP enable Peak to further accelerate AI adoption across industry.
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