The Opportunity
Our mission is to change the way the world works by democratizing AI for every business, and to build a great company that everyone loves being a part of. These two goals haven’t changed since the days when Peak was little more than an idea forming in the heads of our founders Richard, Atul and Dave.
At Peak, we’re revolutionizing inventory and pricing optimization with the only AI platform that consistently delivers real commercial gains. By joining our team, you’ll contribute to helping some of the world’s leading businesses — including the likes of Nike, Heidelberg Materials and Boohoo — harness the potential of AI to grow revenues, increase profits and efficiencies.
We have ambitious plans for the future and that means we're looking to welcome new people to our team. At Peak, culture and success come hand in hand — so creating and protecting a company culture that’s true to our values remains a fundamental aspect of our mission. Our company values are built on being Smart through expertise and results, Curious in our relentless problem-solving, Open with an approachable and helpful mindset, Driven by ambitious goals and commitment, and Responsible by taking ownership and delivering with trust.
The Role
Purpose of the Role
Reporting to the Director of Solution Engineering, you will play a critical role in building Peak into the undisputed, global champion of AI platforms.
As a Solution Engineer, you will be responsible for supporting the sales team in identifying and evaluating potential opportunities for Peak’s AI applications. The role will involve working with both prospective and current customers to understand their strategies, business needs, processes and challenges, and developing proposals for AI applications that will meet business objectives.
We’re looking for someone who can lead commercial and technical workshops with business executives and industry experts, engaging stakeholders and helping them understand where their journey with Peak could begin. Working within our global sales team, you’ll be responsible for supporting the wider team to grow our current customer accounts and win exciting new business in the region. This includes leading activities such as workshops, demos, technical scoping and validation, and providing thought leadership by staying up-to-date with the latest AI technologies and best practices.
Key Responsibilities
- Collaborate with customers to understand their business needs and challenges, and identify opportunities for AI to drive transformative value.
- Facilitate key elements of scoping workshops .e.g. Process and systems mapping, value calculations, lightning talks on customer stories including technical overviews of applications and the value they create.
- Run high quality narrative-driven and technical demonstrations of Peak’s end to end platform and applications.
- Provide support in shaping enterprise architecture considerations when formulating proposals with technical personas such as CIOs and CDOs.
- Create technical scoping documents outlining the scope of work, delivery timeline, degree of customisation and delivery plan.
- Bring the product to life with demos for both technical and business stakeholders.
- Develop proposals for AI applications that meet customer’s business objectives, including Customer, Pricing and Inventory Intelligence applications.
- Support the sales team and work closely with them in the development of compelling commercial propositions, proposals and business cases.
- Work closely with Peak’s partner ecosystem to develop meaningful co-selling motions.
- Build robust business cases and value calculations that can stand up to the scrutiny of a CFO.
- Research and stay up-to-date on the latest AI technologies and best practices, provide recommendations for how they could be applied to our customers' needs, and position yourself as a thought leader in the AI space online and in person.
- Communicate effectively with customers and team members, including presenting commercial and technical information in a clear and concise manner.
- As a critical ‘voice of the customer’ feedback and input into our continuous product and GTM evolution.
Personal Skills
We are looking for teammates who are: As a customer-facing trusted advisor, you will embody and promote the Peak values and culture as a commercial leader.
- Open - Sharing success and improvements well across the business; communicates ideas and concepts in an empathetic way to our audience, without resorting to jargon. Approachable and able to build relationships across the business.
- Driven - Delivering real results for customers and creating an environment of success for teammates. Believing in being great not good.
- Curious - always working to better understand our customers, their world, and their challenges, and how we can better help them.
- Smart - always willing to be able to back up opinions with solid reasoning, research and data and celebrate those that know more than us.
- Responsible - Taking ownership and promotes responsibility in others.
Other key personal attributes for the role include:
- Energetic and motivating team member.
- Collaborative approach with other business functions.
- Conscientious and driven.
- Determination to achieve the vision, and ability to bring others along.
- Excellent communication skills and the ability to articulate ideas to others.
- Strategic mindset and critical thinker.
- Passion for data and data analytics.
Required Experience
- B2B SaaS sales experience.
- You have experience successfully selling AI or other comparative advanced technologies, in collaboration with an AE / CM, into mid-market and enterprise businesses.
- You have experience facilitating and guiding customers through complex transformation and change management programmes.
- You have experience facilitating exceptional commercial discovery workshops.
- You have experience working closely with technology and service partners.
- Extensive evidence of successfully formulating and executing commercial engagements with mid-market and enterprise businesses.
- Working cross-functionally to take products to market and help shape sales strategy.
- Working within a data analytics, digital or SaaS business.
- Working within an early stage business through its growth phase.
- Ability to work in a fast and ever changing environment.
Benefits
- Competitive compensation package.
- 25 days annual leave, rising to 30 with service, plus flexible bank holidays.
- Share options for everyone, when we win, we all win.
- Enhanced health insurance plans for you, your spouse and children.
- State of the art equipment (Apple Mac) to work from
- Family leave benefits, including a world class maternity pay package.
- Provident fund.
- Opportunity to work from anywhere in the world for one month of the year, after one year’s service.
- Opportunity to spend one day volunteering.
- Headspace and Spill app subscriptions to support your mental health and wellbeing.
- Subsidised gym membership.
- Online exercise and embodiment classes.
- Regular company and team days along with social activities.
- Travel to Peak’s clubhouses around the world.
- Opportunity for professional development and certifications.
- In early 2023, we moved to an organised hybrid model that allows us to get together and collaborate in person but also offers flexibility. We promote flexible working hours with our team working 3 days onsite in our clubhouses with an option of 2 days remote (subject to reasonable adjustments).
Diversity, equity & inclusion
We’re here to change the way the world works and build an amazing company that everyone loves being part of. We know diverse perspectives and experiences result in better solutions, which is why we want all of our Peakers to bring their authentic selves to work.
We’ve been striving to build a diverse and inclusive team from the outset. It’s a continuous journey, and there’s more we can do — but we’re proud of what we’ve achieved so far, which is ahead of the tech industry standard.
We’ve set targets in relation to gender and ethnicity, for now, but we know there’s more to diversity than just these two areas. We’re passionate about creating an inclusive environment for those of all ages, religions, sexual orientations, socio-economic status and for those with disabilities.
We are proud to be a Disability Confident Committed employer — a UK Government certification for organisations actively taking steps to attract, recruit and retain persons with disabilities. If you need any reasonable adjustments as part of the recruitment process, please let us know.
About Peak
Founded in Manchester in 2015 by Richard Potter, David Leitch and Atul Sharma, Peak is on a mission to change the way the world works by democratising AI for every business.
Peak’s AI platform optimizes inventories and pricing for global industry leaders including Nike, B&M, Heidelberg Materials and Eurocell. With a core belief that businesses need their own AI — built for their business, with their data — Peak’s pre-built AI products can be configured to fit unique requirements.
From a decade of successful AI deployments, Peak has a proven track record of delivering rapid performance gains for its customers helping to increase their revenues, profits and efficiency.
Founded in 2015, Peak has raised $119m funding to date with its most recent Series C funding round led by SoftBank’s Vision Fund II. Key partnerships with AWS, Snowflake, UiPath and SAP enable Peak to further accelerate AI adoption across industry.
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