Policy Expert – Head of Pet Underwriting
🚀 We’re on a mission to make: The most successful insurance disruptor people want to stay with for life
Are you ready to transform the insurance industry with innovative technology? At Policy Expert, we are on a mission to revolutionize Home, Pet, and Motor insurance, making it clear, fair, and great value for customers. Since our inception in 2011, our breakthrough thinking and proprietary tech, have won us over 1.5 million customers and the title of the UK’s No.1-rated home insurance provider for 9 years. 🏆
Hear from our team about what it's like working at Policy Expert ✨
The Role
Pet is Policy Expert's newest product and you'll be setting the underwriting strategy for the business. This role reports directly into the Chief Underwriting Officer and be working directly with the senior leadership team to deliver our ambitious growth targets for the business.
Your day to day:
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Build and lead the underwriting function for our Pet products. At both the strategic and tactical levels you will provide expert knowledge and insight to the wider Underwriting team and the Policy Expert business as a whole. Key accountabilities -
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Development and implementation of underwriting strategy.
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Build and lead a dynamic pet underwriting team aligned to growth objectives.
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Development and ownership of our Pet underwriting footprint and rules.
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Technical guidance to wider underwriting team and stakeholders including Claims.
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Input of technical and behavioural developments and trends (eg pet health developments, economic change, claims process developments) into pricing and underwriting strategy and processes.
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Escalated case level referrals.
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Development and implementation of underwriting governance and compliance framework.
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Work closely with Chief Pricing Officer to optimise our UW footprint, and technical and retail pricing.
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Work closely with Chief Risk & Reserving Officer to optimise risk exposures, and identify and respond to emerging trends and issues relating to UW and loss ratio performance.
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Work closely with Head of Product – to deliver market leading products and services based on your knowledge of market influences and best practice, competitor behaviour, emerging risk, market best practice, legal and regulatory developments.
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Liaise with partner insurers to propose and implement underwriting changes that optimise the underwriting proposition.
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Key point of contact with senior stakeholders internally and externally for all Pet underwriting-related matters.
Who are you:
· A minimum of 5 years’ experience performing a senior underwriting role in the Pet market.
· Strong knowledge of Pet underwriting philosophies across our peer group and the wider market.
· Strong knowledge of health and claim trends.
· Ability to demonstrate underwriting thought leadership and implementation.
· Strong numerical and analytical skills and experienced user of relevant software.
· ACII or progress towards, mathematical/analytical degree at 2:1 or above.
· Entrepreneurial spirit and commercial acumen
Benefits:
📍 This role will be based in our London office in a 50/50 Hybrid mode.
💸 Generous Pension contribution scheme
🏥 Private medical & Dental cover
📚 Learning budget of £1,000 a year + Study leave (with encouragement to use it)
😁 Enhanced maternity & paternity
🚉 Travel season ticket loan
🎟️ Access to a wide selection of London O2 events and use of a Private Lounge
🌈 Employee Wellbeing Programme
What We Stand for and Next Steps “We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment”
At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.
We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.
Useful links:
Glassdoor | Trust Pilot | Best Companies
