Policy Expert – Product Manager – Pricing, Underwriting, Counter Fraud (PUCF)
🚀 We’re on a mission to make: The most successful insurance disruptor people want to stay with for life
Are you ready to transform the insurance industry with innovative technology? At Policy Expert, we are on a mission to revolutionize Home, Pet, and Motor insurance, making it clear, fair, and great value for customers. Since our inception in 2011, our breakthrough thinking and proprietary tech, have won us over 1.5 million customers and the title of the UK’s No.1-rated home insurance provider for 9 years. 🏆
Hear from our team about what it's like working at Policy Expert ✨
About the Pricing, Underwriting, Counter Fraud (PUCF) team:
This is a cross functional product lead team that owns our Pricing, Underwriting, Counter Fraud products.
We have a number of data lead products that will looks to deliver increased efficiencies and insights to our teams allowing us to understand our customers and potential threats in a way that hasn’t been possible before. The team is truly cross functional and you’ll have the chance to work with multiple areas of then business.
As this is a new role it will be down to you to help shape and define our product roadmap.
Your day to day:
Responsible for developing a roadmap for one or more cross-functional teams within PUCF and working with the team to break the roadmap down into prioritised and deliverable features.
- Define the roadmap: Work closely with stakeholders to define the overall vision and roadmap for a team with Pricing, Underwriting, Counter Fraud, ensuring alignment with the company's strategic objectives.
- Prioritise initiatives: Balance short-term needs and long-term projects, prioritising initiatives based on business impact, feasibility, and resource availability.
- Delivery: Oversee the lifecycle of development from ideation through deployment and maintenance, working with a Delivery Manager to ensure initiatives are delivered and their impact communicated to the wider business.
- Stakeholder management: Act as the liaison between the product team and the business to ensure clear communication and alignment.
- Requirement gathering: Work with business units to gather requirements. Write clear and concise product specifications, including user stories and acceptance criteria.
- Continuous improvement: Regularly review performance metrics and user feedback to encourage continuous improvement.
- User training & documentation: When needed, coordinate with relevant teams to provide training and support to end-users, ensuring they can effectively use any new features. Work with the team to maintain comprehensive documentation, including user guides.
Who are you:
- A passion for data, and while you don’t need a technical background you are comfortable discussing data science and machine learning concepts, tools, and processes with technical people, as well as translating these concepts into business language.
- A strong track record in insurance product development in technical cross-functional teams.
- Strategic thinker with the ability to implement strategies through pragmatic and realistic roadmaps and actions plans.
- Experience of managing the full lifecycle of a product from ideation, delivery, maintenance and continual improvement.
- A data driven approach in how you build product insights to shape decisions, and you are comfortable deriving these insights through SQL queries, dashboarding tools etc.
- Experience leading and driving business change across an organisation.
- Extensive experience in managing and influencing stakeholders at all levels of the organisation.
- Excellent communicator, both written and spoken, at all levels of the organisation.
- Highly organised and structured in approach with a results-oriented mindset and an eye for detail.
Benefits:
📍 This role will be based in our London office in a 50/50 Hybrid mode.
💸 Generous Pension contribution scheme
🏥 Private medical & Dental cover
📚 Learning budget of £1,000 a year + Study leave (with encouragement to use it)
😁 Enhanced maternity & paternity
🚉 Travel season ticket loan
🎟️ Access to a wide selection of London O2 events and use of a Private Lounge
🌈 Employee Wellbeing Programme
What We Stand for and Next Steps “We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment”
At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.
We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.
Useful links:
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