Policy Expert – Proposition Manager
🚀 We’re on a mission to make: The most successful insurance disruptor people want to stay with for life
Are you ready to transform the insurance industry with innovative technology? At Policy Expert, we are on a mission to revolutionize Home, Pet, and Motor insurance, making it clear, fair, and great value for customers. Since our inception in 2011, our breakthrough thinking and proprietary tech, have won us over 1.5 million customers and the title of the UK’s No.1-rated home insurance provider for 9 years. 🏆
Hear from our team about what it's like working at Policy Expert ✨
Your Responsibilities
Policy Expert is looking for a Proposition Manager to take ownership of bringing the right insurance products to market, ensuring they are customer-centric and optimised for our distribution channels.
This role sits at the heart of our retail strategy, working closely with teams across Marketing, Commercial, Product, Pricing, and Operations. You will be responsible for identifying customer needs, shaping compelling insurance propositions, and ensuring successful implementation across our digital platforms, Price Comparison Websites (PCWs), and direct channels.
Responsibilities:
- Develop and manage customer-centric insurance propositions, ensuring alignment with customer needs and market trends.
- Work cross-functionally with key teams, including Marketing, Commercial, Product, Pricing, and Operations, to bring new products and enhancements to market.
- Optimise product performance across all distribution channels, ensuring maximum reach and effectiveness.
- Use customer insights, market research, and competitor analysis to refine propositions and drive continuous improvement.
- Collaborate with the Digital team to track performance and identify optimisation opportunities.
- Drive proposition testing and validation, using data-driven decision-making to enhance the customer experience.
- Ensure smooth go-to-market execution, from concept development to post-launch performance tracking.
Who are you:
- Proven experience in proposition development or product management, ideally within the insurance or financial services industry.
- Strong understanding of customer behaviour, digital journeys, and distribution channels.
- Excellent cross-functional collaboration skills, with the ability to engage and influence multiple stakeholders.
- Analytical mindset with the ability to interpret data and market insights to drive decision-making.
- Ability to balance commercial and customer outcomes seamlessly.
- A proactive, problem-solving attitude, with a strong ability to manage multiple priorities.
- Strong communication and presentation skills, capable of articulating ideas and strategies clearly.
- Experience leading user testing would be an advantage
- A fearless, innovative mindset, driven by curiosity and a desire to disrupt traditional approaches.
Join us at Policy Expert and be part of a team that's redefining the insurance landscape. Your passion and expertise will fuel our journey towards greater success and innovation.
Benefits:
📍 This role will be based in our London office in a 50/50 Hybrid mode.
💸 Generous Pension contribution scheme
🏥 Private medical & Dental cover
📚 Learning budget of £1,000 a year + Study leave (with encouragement to use it)
😁 Enhanced maternity & paternity
🚉 Travel season ticket loan
🎟️ Access to a wide selection of London O2 events and use of a Private Lounge
🌈 Employee Wellbeing Programme
What We Stand for and Next Steps
“We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment”
At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.
We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.
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