PrimaryBid is an award-winning FCA-regulated digital platform connecting individual investors with publicly listed companies raising capital. PrimaryBid has completed over 130 transactions including for high-profile FTSE 100 and FTSE 250 companies in the U.K., most recently running the Community and Customer offer components for the IPOs of Deliveroo, Parsley Box, PensionBee, and Cellular Goods with its new digital IPO product.  

PrimaryBid completed a $50m Series-B fundraising from leading global investors in October 2020 and is expanding internationally. PrimaryBid has commercial agreements in place with London Stock Exchange and Euronext, the leading pan-European stock exchange in the Eurozone with presence in over nine geographies. 

PrimaryBid is the platinum partner for UK Fintech Week 2021, and was previously part of Tech Nation’s FinTech growth programme (delivered as part of HM Treasury’s Fintech strategy) and graduated from the prestigious Accenture FinTech Innovation Lab accelerator at the top of the 2018 cohort.

The engineering team structure and where this role sits

The engineering team will be working on a number of different products or projects at any given time. Those product teams are insulated from unplanned support issues but release resources for fixed periods of time to the support & small enhancements team. This role is technical leader of support & small enhancements team.


  • Track record of making departmental improvements that bring about positive changes to the business
  • Possess an holistic, integrated understanding of organisational context
  • Sought out for functional knowledge and guidance; anticipate issues and makes considered decisions to avoid them
  • Owner of and expert on large parts of the job function
  • Recognised as an impactful contributor to core projects
  • Consistently able to reduce the complexity of projects, services and processes in order to get more done with less work
  • Proactively identifies and clears roadblocks for the broader team
  • Uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways
  • Able to facilitate work across teams or departments, improving the effectiveness of others
  • Listen and guide debates to help reach a consensus; once decision is made, clearly communicates and supports that decision
  • Creates positive impact by being a role model for less experienced team members and by providing feedback to team members at all levels
  • Is recognised for their impact on team culture, and people are excited to work with them


  • Demonstrative breadth of technical experience across front end, back end, mobile and an awareness of infrastructure on AWS
  • Solid experience working with most of our stack; Javascript, Typescript, NodeJS, React, Next.js, MongoDB, GraphQL, REST in a microservices architecture
  • An avid technology enthusiast
  • An interest in financial markets
  • Project management, agile based processes
  • Product focused mentality


Owner of

  • Production health
  • Small enhancements
  • Logging
  • Alerting
  • Monitoring
  • Reliability
  • Performance


Day to day

  • This is a hands-on technical role. You will have engineers assigned to the team to help out
  • Adapt the team as the company, products and people change and grow
  • Technically lead engineers that are assigned to the team
  • Work closely with product, software engineers, QA and delivery to prepare for change
  • Triage issues and enhancements with product accounting for technical impact
  • Translate system metrics into alerts and then act upon those in an appropriate manner to maintain overall production health
  • Be an escalation point for on-call, including overnight
  • There is no immediate requirement for direct reports but you should be prepared to adapt if this is required
  • Maintain and manage support rotas
  • Continuous review of processes, tooling and team mechanics
  • Work closely with Customer Services
  • We are a scale-up! You need to be comfortable with that. We work hard. We adapt to the markets arounds us while shaping their future. We are changing finance with technology. The work you do will be highly visible inside the company and almost certainly externally. There is a very short feedback loop and while extremely rewarding it is challenging. Everyone will want you to succeed.

What we offer you in return

  • Play a key role in the expansion of a highly-funded FinTech  
  • Significant potential to progress your role as we are expanding rapidly
  • An empowering, team-oriented, ego free environment
  • Flexible hours and remote working options
  • A bunch of wellbeing initiatives that will be accessible to all new joiners from Day 1
  • Opportunity to contribute to employee networks
  • Competitive salary
  • 25 days annual leave plus your birthday off (as long as you bring cake!)
  • Private BUPA Healthcare and Babylon Digital GP
  • Cycle to work scheme
  • Equipment of choice - Windows or Apple device 
  • Unique office space in the heart of Mayfair


We, PrimaryBid, celebrate diversity and are dedicated to creating an inclusive environment for all employees. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and marital status, race or religion. We adhere to these principles in all aspects of employment, including recruitment, hiring, advancement, training, discipline or discharge. PrimaryBid will not tolerate discrimination or harassment based on any of these characteristics." 


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