People Operations Partner

🙌🏼 What you will be doing

Reporting to our Chief People Officer, the People Operations Partner role will have two main areas of focus: 

• You will provide oversight and support over our Core People Operations activities and partner with all of our business areas, working within our tightly knit People team and Leaders. The role will have accountability for activities across all touch points of the entire employee lifecycle from the offer process for new hires, through to onboarding, induction, payroll and benefits, and remuneration changes.
• You will run people projects like revamping and running our Performance Review process, ensuring the framework focuses on the right performance dimensions and aids our development culture. Building a Learning and Development initiatives, leading internal training, working on activities that improve engagement. Onboarding and Offboarding and constantly iterating all those processes as well as building strong relationships with Leaders.

We’re a start-up, so you’ll have to roll your sleeves up and wear multiple hats depending on the business focus and objectives at any given time. We don’t bind you to a job description.

We’re looking for an ambitious and purpose-driven individual who will need to be ready to immerse themselves into the fast-paced nature of a supercharged start-up. Together, we're not just redefining financial technology; we're crafting an environment where talent flourishes, ideas thrive, and innovation knows no bounds. Join us in this transformative journey where your impact extends beyond recruitment - shaping a workplace that embodies excellence and possibilities at every turn.

🧩 What you will be working on

• People Partnering - building the most trusted and strongest partnerships with the Management team and senior leaders, providing counsel, guiding, directing and advising on the most favourable options relating to people. Resolving challenges, disputes and friction between all levels in the organisations, acting as a problem solver and negotiator to ensure delivery pace
• Employee relations (ER) - owning employee relations across our team member base, assessing the impact of ER on the organisation, spotting and dealing with issues before they arise and defining the approach to ER across the group.
• Compensation, Reward and Benefits - collaborating with the Talent and People Experience team to define our reward philosophy, ensuring it aligns with organisational goals. Responsibility for the operational execution of all Reward-related activities.
• Core people workflows, processes and policies - taking care of and continuously improving core people workflows and processes including payroll, performance management, onboarding, offboarding ensuring they are informed by data, are scalable and automated. Anticipate changes and developments in prevailing Polish labour law ensuring formal documentation is updated and compliant. Handling sensitive and confidential information with the utmost discretion and integrity at all times.
• Data and Insights - maintain clean datasets ensuring all Core People activities are informed by data. Communicating emerging issues to the organisation and key stakeholders by sharing meaningful data linked to the company objectives. Setting key performance and quality metrics which measure tangible outcomes, and efficacy, enabling elevated experiences and informing critical business decisions.
• People Systems & Tools - ensuring all our People platforms are optimised, form part of a cohesive eco-system and are aligned with the organisational and People team needs.
• Learning and Organisational Development - collaborate with the People & Culture Partner to define the framework and criteria for high potential and high performer retention and development, including succession planning. 
• People Experience - support the People & Culture Partner with key People Experience activities including learning initiatives, engagement and building amazing employee experience at Ramp!

🛠️ How we work

Within our team, we work cohesively across Core People Operations, Talent and People Experience with a focus on maintaining a best-in-class culture. Through regular weekly and 1-on-1 meetings, we uphold a collaborative atmosphere, ensuring seamless coordination. We prioritise building connections not only with each other but also with other Rampers across the organisation and future Rampers (candidates), cultivating an environment conducive to high performance and strong engagement.  

🤟🏻What you will bring

People Operations 

• Experience in leading end-to-end People Operations, including a deep knowledge of People systems, core processes and policies.
• An ability to deliver at pace and demonstrable experience in scaling and automating key workflows.
• A good understanding of Polish labour law and understanding of employment tax and payroll processing in Poland.
• Proven experience with various people platforms (HRIS) and tools to streamline onboarding, screening, induction, performance management, payroll and offboarding.

People Projects

• Experience in crafting  a comprehensive L&D knowledge base and engaging L&D initiatives in cooperation with the People and Culture Partner.
• The ability to create impactful guides, training and artefacts to support key People Projects for our Leaders who manage others 
• Experience in supporting Leaders and our Management team with complex people related problems across all touch points.
• Expertise in stakeholder management and ability to ensure relationships are built quickly and close bonds are formed
• The ability to analyse data and make informed decisions from employee feedback and experience in building insightful reports.
• A strong focus on the employee experience and a natural ability to influence it
• An interest and experience in planning and executing engaging events and DE&I initiatives
• An ability to craft compelling and authentic narratives about our company culture, mission, and day-to-day operation.
• You will play a crucial role in ensuring a smooth and positive employee experience at every stage, from pre-boarding to exit.

⭐ Qualities we look for

• High levels of personal and professional integrity with a strong work ethic
• A problem-solving and resilient mindset
• A strong focus on continuous improvement and iterative delivery
• Love for ownership and focus on outcomes and achieving goals. 
• A collaborative working style, the ability to inspire trust and integrity
• Highly organised with strong attention to detail
• A positive, self-sufficient contributor with excellent communication skills, intellect, and energy
• Very sound judgement and business instinct with a desire to challenge traditional thinking
• A strong personality, comfort with ambiguity and experimentation, you’re unafraid to make mistakes and able to learn quickly
• Experience in the startup realm that gives you an edge and the ability to thrive amidst chaos, turning challenges into opportunities.

⚙️Our toolkit:

• HiBob, Slack, HowNow, Notion, Google Workspace, ClickUp and GreenHouse.

🤝 Our interview process

• First stage interview with our Senior People Operations Specialist & People and Culture Partner
• Home-based case study
• Final stage interview with our People Lead (UK) & Chief People Officer 
• Meet the team - informal opportunity to meet the remainder of the team in our Warsaw Office

🪄What’s in it for you?

💸 Competitive salary

• Equity package: share in our success
• Zero-fee crypto purchases via on-ramp!
• 17,500-20,500 PLN gross on an Employment Contract

🩺 Health & wellbeing

• Private medical care package
• Gym pass for you and your partner
• Dedicated time off for yearly health check-ups

🧠 Development & Growth

• Self-development and conference budget
• Language lessons
• Internal workshops and activities supporting growth and mental health

🏢 Great working environment

• Modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team
• Hybrid working
• The best laptops and kit to work on
• Internal Tech meetups on-site & online

🍿 Socials

• Lunch on us twice a week for you to connect your with fellow Rampers
• Healthy snacks and beverages in the office daily
• Team socials funded by us