was founded in 2017 with a simple goal in mind: to help promising, profitable SaaS companies reach their full potential. 

We are a fully remote, international team with colleagues in over 26 countries around the world. Our portfolio currently consists of 14 well-known SaaS startups and is continuously growing. We extended our team from 50 to 200+ people in the last 2 years through hiring and acquisitions.

This role is for our portfolio company: zenloop

About zenloop:

zenloop provides a platform that helps enterprises transform customers into loyal fans. Our platform collects and analyzes customer feedback to trigger tailored measures for an enhanced customer experience.

Your Responsibilities:

As the Head of Engineering, you will lead a team of frontend and backend developers, working closely with the product team to execute our product roadmap. This is a hands-on leadership role that requires both technical expertise and the ability to effectively manage and support a team.

Your day-to-day responsibilities will include the following:

  • Technical Leadership: Provide technical leadership and guidance to the engineering team, ensuring the successful delivery of new features and resolving of technical debt. Stay up to date with industry trends and emerging technologies, evaluating their potential impact on our product and infrastructure, especially for AI.
  • Team Management: Lead, mentor, and support a team of frontend and backend developers (6 people at the moment). Foster a collaborative and inclusive team culture, encouraging innovation, professional growth, and continuous learning. Set clear expectations, provide regular feedback, and identify opportunities for skills development within the team.
  • Collaboration with Product Management: Collaborate closely with the  business and product teams to understand and shape the product vision, requirements, and roadmap. Work collaboratively to prioritize engineering tasks and estimate efforts. Actively participate in product planning, providing technical insights and recommendations to optimize our product development.
  • Process Improvement: Continuously evaluate and improve engineering processes, tools, and methodologies to enhance productivity, efficiency, and quality. Drive a culture of continuous improvement and innovation within the engineering team.

Our Tech Stack:  Elixir, Phoenix, Javascript (currently Ember.js we will migrate to React), Kubernetes, AWS, Postgres, ElasticSearch.

What You Bring to the Table:

  • You are able to “fly high” and “dive deep”: You have good production experience and a strong understanding of our tech stack.
  • You have a track record in managing complex infrastructure in Kubernetes (ideally with AWS) 
  • You are a hands-on engineering leader with a proven track record in developing SaaS products.
  • You have min. 5 years of work - and 2 years of engineering leadership experience. 
  • You have a product-minded approach and keep customer needs in focus
  • You own your tasks and responsibilities and know when to lean on the team for support.
  • You can go the extra mile to deliver the best possible solutions for clients.

What We Offer:

  • Ultimate flexibility: We’re 100% remote. You can work from wherever you like, whenever you like. For this role, we prefer the European timezone.
  • Freedom and autonomy: We’re a high-trust team, and you’ll be given lots of independence to solve problems in your own way — with plenty of help from the team when you need it.
  • Minimum bureaucracy: We don’t like to get bogged down with meetings and red tape. We like to be efficient and keep momentum steady and sustainable.
  • Small and friendly team: We help each other out, have fun, and joke around.
  • Unlimited paid time off: We want you to recharge your batteries when needed.

If you are looking for a dynamic and flexible work environment where you can make a difference, join our team at zenloop as a Head of Engineering. Apply now and be part of our journey to transform customer experiences!

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