Thanks to our innovative BuyNow PayLater payment solution, Scalapay is transforming the way more than 5 million customers buy online and in-store, empowering 8,000+ merchants (online and in-store) to give their customers magical shopping experiences. 

Being only 3 years old didn’t stop us from becoming a unicorn 🦄 We have raised over $700mln and we did this thanks to a team built around our 4 core values: #MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.

This is where your magic happens. If you love it, Scalapay it ♥

The Role

As Scalapay grows, Paola Pacchiana, our Head of merchant operations, is looking for a KYC/AML intern to join their team for the next 6 months. This role is based in Milan where we’ll expect to see you at least three days per week, but as per our smart working policy, we also allow you to work two remote days per week. We like to think that we're pretty good at offering a job where you can thrive and that fits nicely into a fulfilled life. 

Key Responsibilities

  • Reading, analysing and processing the KYC documents sent by the merchants and the customers
  • Reviewing KYC information collected and approve or reject the customer if something goes wrong
  • Analysing and documenting financial issues or problems; 
  • Conducting day-to-day administrative tasks related to the process accurately and timely, by communicating with colleagues and/or Sales/Legal Dept to avoid any breaches to internal rules and unnecessary delays.
  • Communicating useful insights and potential improvements to the team 


Expected Key Results

  • Onboarding customers daily in a proper way;
  • Improving the onboarding process in Italy to make it a frictionless experience for the merchants.


Skills and Qualifications Required

  • You are in your final year studying towards an economic degree or equivalent;
  • You are fluent in Italian and English
  • You're data-driven and organised, you like things to run like a machine
  • You have excellent communication skills (verbal and written): you are able to break down complex topics into simple solutions and ideas
  • You’re a self-starter, autonomous & proactive: we’re looking for someone who will go and get things done, not wait for instructions
  • Having completed a prior internship in a regulated entity or experience as KYC analyst is a definite asset (but not compulsory!)
  • Another asset would be to have previously worked in a startup/scaleup environment
  • A third language (French, Spanish, Portuguese, etc.) is a real plus  


Hiring process

  1. A quick chat with one of our Talent Acquisition team members
  2. A first interview with the Hiring Manager to deep dive into your experiences and better understand your motivation
  3. A short case study to test your hard skills, that will be debriefed with a panel of future internal stakeholders

Want to learn more? Don't hesitate to explore our Careers website, our LinkedIn, Meritocracy and Glassdoor pages. 

Pro tip: send your CV in English 😉

Super Pro tip: we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.

We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.