Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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An excellent opportunity has arisen for an Italian speaking Portfolio Administrator require for a leading financial services organisation based in Dublin City Centre. This is a hybrid role.
Contract: Immediate start - December 24
Reporting
People Placement Manager & Client Manager
Key roles
Provide banking operations support to our client’s Customer Service and Claims Department across new and existing business.
Specific responsibilities
- Investigate process issues and escalate with IT Department where required
- Administrative & reporting support to busy Customer Service and Claims Department
- Monitoring of dashboards and subsequent reporting on products and services
- Assisting with monitoring the service, efficiency and delivery of outsourced providers
- Generating and monitoring reports of portfolio KPIs
- Other ad hoc activities, as required
Qualifications/Skills
- Third level degree (essential)
- Fluency in Italian and English essential
- Fluency in Spanish (desired but not essential)
- Excellent knowledge of Microsoft Office products and other IT application software (Word, Excel and PowerPoint)
- Excellent attention to detail
- Ability to problem solve and keep calm
- Works well in a team environment
- Highly motivated
- Ability to seek out additional tasks and prioritise
- Excellent planning and organisation skills
Experience
- Minimum 1 year experience in an insurance, banking or financial services sector highly desired
- SQL experience an advantage
- Experience in report generation and monitoring
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer.
