Send

Send is a rapidly growing InsurTech company founded in 2017 by our three Co-Founders, Andy, Matt, and Ben, all with extensive experience within the Insurance sector. Their driving force behind founding Send was their collective vision to reshape and enhance the processes of commercial insurers by seamlessly integrating advanced technology and deep expertise. 

Send’s core product is the Underwriting Workbench, a single platform that enhances the underwriting process for commercial insurers and reinsurers. Our AI-rich, cloud-based platform automates tasks, supports new business, renewals and endorsements. The Workbench’s intelligent features enables commercial and specialty underwriters to automate admin-intensive tasks, streamline operations, and store data in one single platform. 

In 2023, Send launched Smart Submission, a powerful tool designed to streamline the submission element of risk. Leveraging advanced AI technology, Smart Submission extracts data, auto-populates risk submissions, and highlights any missing information. 

We’ve implemented our Underwriting Workbench solution in some of the largest and most reputable tier one insurers and reinsurers across North America, Europe and the Middle East. The best bit though? We're just getting started! 

In 2022 we were recognised by Insurance Times as the Technology Innovation of the Year for Underwriting at the Tech & Innovation Awards. In 2023, we were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Workbench Applications. And in 2024 we’ve followed this up by being shortlisted for the ‘Global P&C Technology Partner of the Year’ award at the Axco Global Insurance Awards, and being named as a Top Insurance Employer in the UK by Insurance Business. 

❤️ Our Team

In the past 18 months, we've expanded by over 50% to a team of 80 based across the UK, USA, India, Ireland and Poland. Our team is remote-first, with the option to use our London office for those in the UK who prefer that. We believe choice is the future of work and trust our team will find a work arrangement that works best for them. In 2024, we've become a Certified by Flexa and listed in the Flexa Top 100 Employers for our approach to flexible and remote working. 

Our team is the most crucial part to our success, which is why we'r'e continuously investing in our employee experience and culture. Our clear roadmap of initiatives supports learning and growth, develops future leadership capability, enhances our recruitment and onboarding experience, drives positive environmental and social impacts, and ensures meaningful and transparent rewards and benefits. You will hear more about our culture and working environment from the hiring team, or you can read more about this in our public Send Handbook.

🚀 Our Funding

From 2017 to 2022, we bootstrapped our growth journey, transforming into a profitable and stable company. In November 2022, after a year of remarkable expansion in our revenue and team, we successfully obtained £9M in Series A funding to accelerate our expansion in the UK and US and our product development.