Why ShipMonk?
ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.
We're seeking an experienced Agile Coach/Scrum Master to guide and mentor our development teams in adopting and improving Agile methodologies. The ideal candidate is a passionate advocate for Agile principles, a skilled facilitator, and a strong communicator who thrives in collaborative environments. They should possess a proven track record of successfully implementing and scaling Agile frameworks, fostering a culture of continuous improvement, and driving team effectiveness.
About the Team
Our development teams utilize Agile methodologies to deliver high-quality software solutions. We're committed to continuous improvement and fostering a collaborative, self-organizing environment. The Agile Coach/Scrum Master will work closely with these teams, providing guidance, support, and training to ensure successful project execution and team performance.
Skills & Responsibilities<
Agile Expertise & Facilitation:
- Proven experience coaching and mentoring development teams in Agile methodologies (Scrum, Kanban, etc.).
- Deep understanding of Agile principles, values, and frameworks.
- Skilled in facilitating Agile ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective).
- Ability to effectively remove impediments and foster collaboration within and between teams.
- Experience with various Agile frameworks (e.g., SAFe, LeSS).
- Proficient in using Agile project management tools (e.g., Jira, Asana, Trello).
- Strong understanding of Agile metrics and reporting.
- Ability to tailor Agile practices to suit the specific needs of different teams and projects.
Team & Stakeholder Management:
- Demonstrated success in building strong relationships with development teams, product owners, and stakeholders.
- Excellent communication and interpersonal skills, with the ability to clearly articulate complex concepts.
- Proactive and effective communicator, able to identify and address potential roadblocks.
- Ability to facilitate conflict resolution and promote a collaborative work environment.
- Experience working with diverse teams and managing expectations.
- Skilled in leading workshops and training sessions on Agile practices.
Continuous Improvement & Coaching:
- Passionate about continuous improvement and implementing innovative Agile solutions.
- Ability to identify areas for improvement in team processes and suggest effective solutions.
- Experience in coaching teams on self-organization, collaboration, and continuous learning.
- Proficient in facilitating retrospectives and implementing action plans to address identified issues.
- Ability to mentor team members on Agile principles and best practices.
Desired Experience
- Significant experience as an Agile Coach/Scrum Master within a software development environment.
- Experience working in a fast-paced, dynamic environment.
- Strong problem-solving and analytical skills.
- A certification in Agile methodologies (e.g., CSM, CSPO, PMI-ACP) is preferred but not required.
- Experience with various Agile scaling frameworks is a plus.
- Experience mentoring and coaching team members on Agile best practices.
- Proven track record of successfully implementing and scaling Agile frameworks.
Join us and be part of a team that’s shaping the future of ShipMonk! If you like our story, we look forward to seeing your resume, profile, story, or anything else you might have! There are no limits to creativity. Our recruiter, Dominika, will get back to you as soon as possible. We look forward to hearing from you.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
