Job Application for Maintenance Technician at ShipMonk

Why ShipMonk?

ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.

We are seeking a skilled and detail-oriented Maintenance Technician to join our team. As a Maintenance Technician, you will play a crucial role in ensuring the safe and efficient operation of our warehouse facility. You will be responsible for performing preventive maintenance, troubleshooting equipment issues, and conducting repairs to minimize downtime and maximize productivity. Your expertise in mechanical and electrical systems, along with your ability to work independently and collaboratively, will be instrumental in maintaining a well-functioning warehouse environment.

Perform routine inspections, preventive maintenance tasks, and repairs on warehouse equipment, including conveyor systems, forklifts, packaging machines, and other mechanical and electrical systems.
Respond promptly to equipment breakdowns, troubleshoot issues, and implement effective solutions to minimize downtime and productivity loss.
Conduct regular maintenance checks to ensure compliance with safety regulations and identify potential hazards or risks.
Collaborate with warehouse operations and logistics teams to schedule maintenance activities, prioritize work orders, and coordinate equipment availability.
Maintain accurate records of maintenance activities, including equipment repairs, parts replacement, and maintenance schedules.
Source and procure necessary parts, tools, and supplies for maintenance and repairs, ensuring adequate inventory levels are maintained.
Assist in the installation and commissioning of new equipment and machinery, following manufacturer's guidelines and safety protocols.
Conduct training sessions for warehouse staff on equipment operation, maintenance best practices, and safety procedures.
Stay updated on industry trends, technological advancements, and best practices in warehouse maintenance and equipment repair.
Adhere to company policies, safety standards, and regulatory requirements in all maintenance activities.

Qualifications and Skills:

High school diploma or equivalent. Technical certification or vocational training in maintenance, electrical, or mechanical fields is preferred.
Proven experience (3+ years) as a Maintenance Technician or similar role in a warehouse or industrial setting.
Strong knowledge of mechanical systems, electrical circuits, and industrial equipment, including conveyors, motors, pumps, and hydraulic systems.
Proficiency in diagnosing and troubleshooting equipment malfunctions, utilizing appropriate tools and diagnostic equipment.
Experience with preventive maintenance programs, work order systems, and computerized maintenance management systems (CMMS).
Ability to read and interpret equipment manuals, schematics, and technical drawings.
Basic knowledge of safety protocols and regulations related to warehouse operations and equipment maintenance.
Excellent problem-solving skills, with the ability to work under pressure and meet tight deadlines.
Strong communication and interpersonal skills, with the ability to work effectively as part of a team and communicate technical information to non-technical personnel.
Physical stamina and dexterity to perform manual labor and lift heavy objects as required.
Flexibility to work shifts, including evenings, weekends, and holidays, as needed.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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