Why ShipMonk?
ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.
ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.
Overview:
As a Regional Maintenance Manager, you will be responsible for overseeing the maintenance operations across multiple facilities within your region, ensuring that all buildings remain fully operational. This includes managing a team of dedicated Maintenance Technicians, ensuring a safe and functional working environment for all employees. You will be a proactive leader with a keen eye for anticipating maintenance needs and quickly addressing any operational concerns.
What You'll Do:
- Manage the maintenance operations across multiple buildings, each supported by a team of maintenance technicians.
- Ensure the smooth, ongoing operation of all facilities in the region, prioritizing safety and efficiency.
- Perform and monitor preventive maintenance (PM) on Powered Industrial Trucks (PITs) and conveyor systems.
- Oversee maintenance ticketing systems (e.g., Limble) to track and resolve issues efficiently.
- Collaborate with the Director of Facilities to identify and escalate potential issues before they affect operations.
- Manage the financial side of maintenance operations, ensuring accountability for spending and tracking expenditures against the region’s maintenance budget.
- Help develop and manage the annual budget for the region's maintenance operations.
- Ensure the timely and accurate completion of facility inspections and maintenance reports.
- Lead and monitor the performance of the maintenance techs, ensuring that each building is adequately staffed and properly equipped to meet operational needs.
- Promote a safe work environment by following all safety procedures and policies.
- Be available after hours to address emergencies and provide support to the facilities.
- Communicate vertically with senior leadership and other departments to ensure alignment on goals and objectives.
What You'll Need:
- Proven experience in managing maintenance teams across multiple locations.
- Strong familiarity with both electrical and mechanical sides of automation, particularly with conveyor systems.
- Knowledge of and experience working with PIT PMs, conveyor system PMs, and ticketing systems like Limble.
- Strong financial management skills, including the ability to manage budgets, control costs, and track maintenance spending.
- Excellent communication skills, with a strong focus on vertical communication to senior leadership.
- The ability to anticipate maintenance issues and address them proactively.
- 40% travel flexibility required, with availability to visit regional facilities as needed.
- Strong problem-solving skills and the ability to make critical decisions under pressure.
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
