Contis - a Solaris group company - provides Europe's leading Banking-as-a-Service platform. We enable other businesses to offer their own financial services both rapidly and compliantly in the EEA and UK. Via APIs, our partners can integrate modular financial services directly into their own product offering. Our services cover fiat and crypto assets, lending as well as payments, card issuing and processing. As a market leader we are driven by bringing transformational change to the financial services industry.

We love what we do and we love our team. We are 700+ people from over 60 nationalities - a unique blend of techies, fintech enthusiasts, bankers and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest in personal growth.

The People Partner will support the People Operations Manager - India in delivering an exceptional and professional people service to Contis (in collaboration with Solaris) employees across the region, while partnering with a Talent Acquisition Partner and joining a global HR team.

Supporting the entire HR life cycle; from involvement with recruitment, employment offers, referencing and onboarding to payroll management, resolving day to day HR related queries, employee relations matters, training & development and exit arrangements.

This role is varied, differing day to day based on the needs of our people, and so a willingness to flex and be available to resolve matters that arise is paramount. As too is a sense of urgency and pace in responding to people when a query arises, with the emphasis on follow up and completion.

The job holder will have access to confidential HR documentation and data and will apply a high level of discretion and professionalism to their work. We have talented teams across all our functions, and we are always interested in talking to more talented people who want to be a part of this journey.

Your Role

Onboarding

  • Administer new starter and employment documentation, acting as first HR contact for candidates.
  • Complete the referencing, right to work, audit and filing process for all new employment.
  • Oversee and trigger all automation required within the HR software that ensures a seamless people experience from offer stage, signing in as a new employee to line manager prompts for probation reviews.
  • Own and drive the onboarding process for new starters, supporting hiring managers with its delivery and ensuring every single new joiner at Contis starts well and is integrated into our teams warmly.

Training and Development

  • Support L&D initiatives by coordinating arrangements and facilities for training sessions, from location to refreshments, to diary invites for delegates and managing response rates.
  • Maintaining internal TNA database for Contis employees, reviewing and refreshing as needs change.
  • Researching external training options as and when required.
  • Hold responsibility for local deployment of Performance Management Cycles and Goal Setting processes.

Employee Relations

  • Acting as first point of call for any HR-related matters and escalating to the People Ops Manager as appropriate. Drafting administration relating to case management, emailing and posting, and filing as required. Attending ER meetings in capacity as note taker. Building knowledge of Contis policies and procedures to answer any internal policy-related question confidently and swiftly to support our people.
  • Advise, guide and coach line managers on their HR responsibilities, management behaviours and team management.

HR Admin

  • Complete all HR administration required, including holding admin/Superuser rights to the HR system(s) in place.
  • Calculating and administering employee holiday policy entitlements and uploading this to HRIS.
  • Own and maintain organisational charts for India through HRIS and manually.
  • Ensuring GDPR principles are applied and adhered to with all document retention in HR.
  • Ownership for leave and attendance tracking and management.
  • Managing time, absence and leave processes for the region.

People Experience

  • Contribute to idea generation for initiatives that support employee engagement and promote employee welfare activities, and support with coordinating and delivering these.
  • Continually improve our rituals and processes to improve on the employee experience; automate repetitive processes and remove clunky bureaucracy.
  • Support the organisation of events, collaborations, all-hands meetings and socials.
  • Champion the Contis Culture by role modelling appropriate behaviours and encouraging good people practise.

Other

  • Ensure compliance with data protection legislation, health and safety legislation and all employment legislation to minimise risk to staff, visitors, directors and the company.
  • Deliver, interpret and analyse People data on a monthly basis to help inform decision making.
  • Liaise with internal and external parties in a confident and professional manner.

What you should bring along

  • 5+ years’ experience working in a HR department as HR Executive / Assistant / Officer, having covered a generalist range of HR topics from starters to leavers.
  • 3+ years’ recruitment/people operations experience supporting and/or hiring into tech positions
  • Working knowledge of modern HR tech and software platforms, and prior experience holding user admin rights.
  • Good understanding and knowledge of HR legislation in India.
  • Very strong emotional intelligence and empathy
  • Previous knowledge of using HR software to automate routine processes
  • Experience with actively participating in employee relations meetings and recruitment interviews
  • An excellent communicator, articulate and able to adapt style to others
  • A good eye for detail, and thorough in approach
  • Empathetic, objective and factual in outlook and approach towards People matters
  • Able to work as part of a team and on own initiative; driven and self-motivated in approach
  • Strong cross-cultural awareness
  • Able to work within tight deadlines
  • Outstanding organisational skills, with a bias towards achieving results and delivery

 Why Work at Contis?

  • We seek out and hire only exceptional talent, and therefore recognise that each individual brings value and contribution which has made us who we are today.
  • We have a tech stack to be proud of and a working environment framed by our Contis values and behaviours.
  • We are passionate people who share a common vision, can think big, and thrive on delivering results.
  • We value diversity of thought and expect that you bring all of you to work; your passion, creativity and ideas on how we can be the best in the space that we operate in.
  • In return we will help you to be the very best that you can, we will support with development, give you opportunities to get involved in key projects and offer exposure to challenges that you may not get in a larger organisation.

The benefits on offer:

  • 5 days a week
  • 18 days annual Leave
  • Birthday Policy
  • No Sandwich Leave Policy
  • Relocation Benefit

Contis is an equal opportunity employer, embraces diversity and builds an inclusive environment for its employees and customers. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

 

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