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About Stitch
Creating innovative financial products is incredibly difficult today, and we believe that unlocking the way people interact with their finances starts with enabling developers with the tools and infrastructure needed to execute on their vision.
Stitch is a developer-first API startup with a mission to deeply connect financial systems with the wider world. We provide an API which allows third-party apps and websites to interact with their user's financial accounts in ways that unlocks the ability for companies across Africa to build innovative technology products quickly.
Role:
We are looking for a Product Partnerships Associate to join the team and ensure we are able to operationalise and optimise our product partnerships. We work closely with external partners, and you would work directly with them - the majority of whom are in banking operations. Your role will focus on managing operational requirements with our product partners and ensuring smooth delivery of services and capabilities. An ideal candidate will have the experience and initiative to work closely with Product, Legal, Finance and Operations teams to support our portfolio of product partnerships.
Responsibilities
- Manage all the operational requirements and administrative processes for Stitch to maintain banking and fintech product partnerships
- Own the process of onboarding new partners and work cross-functionally to get the necessary information and approvals in a timely and organised manner
- Escalate high priority issues to partners and own the resolutions and comms
- Document and track key milestones and deliverables with partners and actively flag and manage areas of concern
- Maintain knowledge of the stakeholder map at partner organisations
- Work closely with Product team to identify and source new product partnerships
Requirements
- Minimum of 4 years experience working in Business or Corporate Banking or Financial Services
- Prior experience in a client or partner facing role
- Process driven, organised and resourceful
- Learn quickly, operate with autonomy, and work across teams to get things done in uncertain or rapidly-evolving environments
- Comfortable navigating through technical requirements and translating those into partnership solutions that can be executed quickly
- Able to navigate complex large organisations and finding ways to quickly build trust with external parties
Benefits
🏖 Remote-Flexible
At Stitch, we want our team members to be able to work from anywhere. As a business with continental (and eventually global) ambitions, we firmly believe that putting the best team together involves letting both current and future Stitches work from where they want to. You’ll have the opportunity to work from one of our offices (Cape Town & Johannesburg) if you wish or remotely. Remote team members will have the opportunity to visit our offices regularly where we have team lunches every day! 🍜 Friends, family, pets - everyone's invited!
🎨 Stock Options
We want to ensure that you own a part of this company, as your work will drive the fabric of the business.
🩺 Medical Aid
Stitch contributes and provides medical aid coverage for all team members.
💻 Equipment
All Stitchers receive a state of the art laptop (e.g. MacBook Pro) along with a $200 budget to spend on a keyboard and mouse of your choice.
🔥 Culture & Values
Stitch has a culture that emphasizes sustainable processes, kindness, and work-life balance. We value diversity in all its forms and believe that a broad range of lived experiences makes our team and product stronger. This is especially important to us as our leadership team includes diverse racial backgrounds and members of the LGBTQ+ community.
⛽ Our Investors
Stitch is a well-funded venture-backed startup. Our network of global investors include the co-founders of Venmo, Klarna and Flutterwave, and founding team members from Plaid and Revolut.
Our network of investor funds include firstminute capital, Raba Partnership, CRE and Village Global, bringing backing from LPs such as Bill Gates, Mark Zuckerberg, Eric Schmidt and Jeff Bezos.
This funding gives us the capital to make sure that all employees are empowered to do their jobs, and incorporates industry veterans who will help us grow and operate a multinational fintech startup.
👩🏾💻 Developers!
We care deeply about developer experience and aim to provide tools and systems that software engineers will rave about. The team has collectively had a great deal of experience building fintech and developer-facing products in Africa and other emerging markets.
