About Stitch

Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers.

We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint.

Role
 
The Site Reliability Engineer helps build infrastructure as code into the deployment processes in order to ensure Stitch can scale fast while strengthening reliability and security.
 
Division: Product & Engineering Department 
 
Responsibilities 
 
1. Work closely with engineering to improve development and deployment processes
2. Secure, monitor, and maintain multiple Kubernetes environments
3. Helping evaluate, deploy, automate, and operate new technologies and infrastructure
4. Assisting with the evaluation and rollout of new services
5. Work with engineers within the team to ensure that releases are production grade
6. Performance Optimization: Identify performance bottlenecks and work with the engineering team to optimize application and infrastructure performance.
7. Incident Response and Resolution: Collaborate with the incident response team to ensure swift and effective resolution of incidents, contributing to post-mortem analysis and driving improvements to prevent future incidents. 
8. Capacity Planning: Monitor resource utilization in Kubernetes clusters, perform capacity planning, and make recommendations for scaling infrastructure to meet growing demands.
 
Requirements
 
● Bachelor's degree in Computer Science or similar work experience
● Experience with operating a service oriented architecture and/or container orchestration (Kubernetes or similar)
● 6+ years experience in devops or related positions
● Demonstrated project development and leadership skills
 
Advantageous
 
● Experience in the FinTech and/or the financial services industry
● Experience with security automation and cloud security

A snapshot of our current stack (HERE):

  • Typescript
  • Kubernetes
  • Node.js
  • Puppeteer
  • GraphQL
  • React
  • NextJS
  • Nact (actor model)
  • IdentityServer4 (dotnet core)
  • PostgreSQL
  • Github & Github Actions

Benefits & Perks

🏖️ Remote-friendly Work

We recognise and value the importance of enabling remote work and maintaining a globally distributed workforce. We cater to equitable employee experiences for both in-office and remote team members. We remain conscientious about ensuring a level playing field, especially around team events, business meeting practices, and office-driven benefits. While we facilitate remote work, we also see the value in bringing the full team together in person from time to time.

🎨 Stock Ownership

We believe in the power of ownership. That's why every team member becomes a part-owner of Stitch. Our employee stock ownership plan ensures that when the company thrives, you do too.

Time Off

Taking time off from work is critical to ensure that you can take necessary breaks and have time for important life events outside of work. It also helps you manage your energy better. In line with this, we provide a generous annual leave policy, along with supportive family responsibility, parental, study, and long-tenure sabbatical leave options, designed to accommodate the diverse needs of our team.

📚 Learning & Development Fund

We are committed to the professional growth of our team. Each year, we allocate $3,000 per team member for learning and development, supporting a culture of continuous improvement and skill enhancement.

🩺 Health Insurance Contribution

Recognising the importance of health and well-being, we contribute to health insurance for all team members and provide group health insurance schemes in certain jurisdictions.

💻 Equipment

To ensure our team has the tools they need, new members receive a brand-new Mac laptop along with the necessary peripheral equipment upon joining Stitch.

💜 Employee Assistance Programmes

We care about the well-being of our team. Our Employee Assistance Programmes provide you with the necessary resources and support to not only excel in your job but also to thrive in your personal life. Whether it's counselling, advice, or support services, we're here to help every step of the way.

Other notable benefits and perks

Celebrations for important life and work milestones  
Daily team lunches in the Cape Town office 
Annual work retreats 
New starter dinners
Frequent team and company events

 

Compliance with POPIA
Our processing of your Personal Information is subject to, and in compliance with, the provisions of POPIA.

Privacy and security of your information
We will process your information only on instructions from you, which we are deemed to have received when you submit information on our website. We will maintain the confidentiality and security of such information per the standards contained in the POPIA, which requires us to adopt reasonable safeguards to protect the integrity and confidentiality of such information from unauthorized access, loss or destruction.

 

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