HR Operations Specialist (Lucky7)

This position will be working within our Lucky 7 entity. Founded 2018 by a highly experienced team with a proven track-record. Lucky 7 is part of a fast-growing group within online casinos. The company continues to grow with its main product but also through several upcoming new products and markets. Based in Malta, Barcelona, London and with operations extending over several countries.

We are seeking a dynamic and experienced HR Operations Specalist to support our business Lucky7 across UK, Spain and Malta.  You will be first point of contact for all HR related queries, whilst also providing adminstrative support to our General Manager.  You will be part of the wider HR Operations team who provide support to all of our Superbet locations.  You will have HR adminstration experience and be keen to make improvements and suggest new ways of working, finding solutions to automate process and improve our employee experience.  

What you will be doing:

Operations:

• Provide HR operations support and advice across multiple locations to deliver exceptional services across the employee lifecycle (onboarding, payroll, offboarding).
• Develop and implement HR ways of working to optimize processes, enhance employee experience, and align with business objectives.
• Ensure HR policies and procedures comply with local labour laws and industry best practices.
• Partner with the wider HR team to drive HR initiatives, ensuring alignment with the company's goals.
• Identify and partner with the HR Technology team to automate processes and improve HR service delivery.
• Manage Payroll partnering with our external payroll provider. 
• Responsibility for HRIS data enabling wider group reporting. 
• Onboarding and offboarding document management.  

Employee Relations:

• Provide guidance to managers and employees on employee relations issues, HR policies, and conflict resolution.
• Provider HR advice and guidance on HR issues such as employee grievances, investigations, restructures and disciplinary actions in accordance with legal guidelines. 

Employee Experience & Support:

• Act as first point contact for employee queries for HR related queries.  
• Ensure a smooth onboarding and offboarding process for all employees 
• Continually looking at ways to improve our services with automation, technology and innovative ways of working.  

Administrative Support:

• Provide general administration support to our general manager including diary support. 
• Provide support to our office manager in supporting with office events, internal and external events.  
• Support booking and arranging annual conferences.  

Skills and Experience 

• Experience in HR operations in an international organisation supporting multiple locations.  
• Strong knowledge of HR systems (HRIS), payroll platforms, and global employment laws
• Managing and creating policies in line with local legislation 
• Contract creation across various locations 
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills to interact with stakeholders at all levels.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Knowledge and experience of payroll administration 
• Diary management
• Can do attitude 
• Strong ability to use their initiative 

What do we offer?

• Knowledge-sharing culture
• Use of latest technologies and tools
• Competitive salary and bonuses
• Flexible working hours
• Remote work whenever you need
• Open vacation policy
• Travel opportunities