Founded in 2016, SurePay is the market leader in Verification of Payee (VoP) solutions. Our flagship product, IBAN-Name Check, launched in the Netherlands in 2017, has been widely adopted by major banks, insurers, lenders, telecom companies, energy providers, ministries, and government agencies.
Our VoP service prevents fraud and misdirected payments, providing confidence in online transactions. We expanded to the UK in 2019, where we lead the market in Confirmation of Payee (CoP) solutions.
With over 100 international banks trusting us with their data and over 7.5 billion VoP/CoP checks performed, SurePay continues to grow and innovate. Our future looks bright with the Instant Payment Regulation in the EU and recent wins like the Belgium RFP, positioning us as the central VoP processor for all Belgian banks.
Your job at SurePay
SurePay is dedicated to innovation and excellence in fraud prevention. We are looking for a dynamic Product Manager to join our team and lead the expansion of our Fraud Risk Indicator product. Additionally, this role will focus on exploring opportunities for new fraud prevention products and features like the Enhanced Fraud Data (EFD) initiative for banks and PSP’s in the UK.
As a Product Manager at SurePay, you will drive the entire product lifecycle from ideation to launch. Leveraging Lean Startup principles, you'll identify customer problems and validate hypotheses through experiments, shaping the next generation of our fraud prevention solutions.
You will continuously improve our products and services, define new innovations, identify growth areas, and support key customers from a product perspective.
This is a key role in our fast-growing fintech company, reporting directly to our Co-Founder and Head of Product. We are primarily looking for the candidates based in Europe and with the knowledge of the local banking/anti-fraud scene.
Key responsibilities
- Product Planning and Execution: Manage the entire product lifecycle from initial concept through to go-live with the first customer, ensuring timely and successful delivery.
- Lean Startup Principles: Employ Lean Startup methodologies to identify customer problems, define target audiences, and run experiments to validate hypotheses.
- Customer Engagement: Regularly engage with customers to gain insights into their challenges, identify potential solutions, and understand market needs and requirements.
- Market and Product Requirements: Develop comprehensive market understanding and translate this knowledge into product requirements, including prioritized features and a well-defined business case focusing on impact and revenue.
- Vision and Roadmap Communication: Define and clearly communicate the product vision and roadmap to internal teams and external stakeholders.
- Beta and Pilot Programs: Oversee beta and pilot programs for early-stage products, ensuring thorough testing and feedback collection.
- Partnerships and Licensing: Evaluate and manage partnerships and licensing opportunities with external third party data providers, to improve our products and/or find synergies that are beneficial for our customers.
- Competitive Analysis: Maintain knowledge of competitor activities to ensure SurePay’s products remain competitive and innovative.
- Leadership and Collaboration: Act as a leader within the company, working closely with Business Developers, Product Owners, Business Operations, Customer Success, and Marketing to align products with revenue and customer satisfaction goals.
- Strategic Contribution: Ensure products support SurePay’s overall strategy and long-term goals, contributing to the company’s growth and innovation roadmap.
Qualifications
- Educational Background: BSc/MSc in Product, Technology, Business, or a related discipline.
- Experience: At least 5 years of proven experience in product management in EU, particularly in fraud prevention, payments, and innovation.
- Industry Knowledge: Deep understanding of fraud prevention technologies, market dynamics, and customer needs in the banking and corporate sectors.
- Banking Expertise: Strong network within banks and the fraud prevention scene, with experience in understanding and navigating bank processes.
- Technical Skills: Knowledge of fraud detection and transaction monitoring at banks. Familiarity with AI and machine learning techniques for fraud prevention is an advantage.
- Data Proficiency: Savvy with data and analytics, with experience in qualitative and quantitative research methods and tools.
- Product Management: Experience managing API products and/or SaaS products.
- Communication Skills: Excellent communication and presentation skills, with fluency in English. Ability to effectively visualize, shape, and communicate data and ideas.
- Team Collaboration: Proven team player with strong collaboration skills, capable of working effectively with diverse teams.
- Lean Startup: Experience with Lean Startup principles is an advantage.
- Innovation: Experience in innovation processes is an advantage.
Why join SurePay?
- Innovation-Driven Environment: Be part of a company that thrives on solving real-world problems through innovative solutions.
- Growth Opportunities: Play a pivotal role in shaping SurePay’s fraud prevention strategy and product offerings.
- Collaborative Culture: Work with a passionate and dedicated team committed to excellence and customer satisfaction.
You can expect a fulfilling position where you’re given freedom, flexibility and autonomy on how you do your job. We have a flat structure where everyone is accessible and approachable. We work hybrid, asking our employees to come to our office in Utrecht at least once a week. There’s a good social atmosphere within SurePay, with regular Friday drinks, outings and a fun quarterly meeting. And last but not least, you’ll have an awesome team around you who are there to support you and collaborate.
Aside from this we also give:
- 25 holiday days annually (fulltime)
- 8% personal benefit budget
- NS business card
- Unlimited drinks and fresh fruit at the office
- A great company culture
- A pension plan to take care of you later
- And of course a competitive salary, 8% holiday allowance and Apple hardware needed for your job (Macbook Pro, iPhone etc).
About SurePay
- Founded in 2016
- ± 65 employees
- 20+ nationalities
- 1 office
- Flat organisation
- (Business) Casual
- Average age: 36
SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is being backed by three leading investors, Rabo Frontier Ventures, Connected Capital and Iris Capital.
As we continue to evolve and grow, we're working hard to scale further in Europe while continuing to build our talented and driven team. Currently, we're working according to agile methodologies with 5 scrum teams and a business team made up of various disciplines.
You might know us from our leading product, the IBAN-Name Check, also known internationally as Confirmation of Payee. It's used by millions of people on a daily basis and is incorporated into payment platforms of banks, corporates and governmental bodies throughout the Netherlands and the UK. We recently also connected to France, meaning we have started providing cross-border checks. We are planning to continue expanding within Europe, bringing our mission of preventing fraud and misdirected payments. Not only are we entering new markets, but also growing our services and product offering through continuous innovation.
SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.
- We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments.
- Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths.
- Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment.
- Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.
More information
More information?
careers@surepay.nl
