Are you ready to join a fast-growing fintech company where innovation drives everything we do? SurePay is looking for a talented Business Analyst who thrives in a dynamic, collaborative environment. If you’re passionate about turning ideas into reality, love working with technical teams, and are excited by the prospect of making a tangible impact on cutting-edge financial solutions, we’d love to hear from you!
What You’ll Do at SurePay
As a Business Analyst, you will play a crucial role in bridging the gap between business needs and technical solutions. Your main goal is to support our product team in delivering high-quality solutions that meet customer expectations and align with our company goals. This is a growth-oriented role where you’ll work closely with team members across different functions.
Here’s a snapshot of what you’ll tackle:
- End-to-End Analysis: Lead the requirements gathering process, translating complex business needs into clear, actionable user stories.
- Collaboration at Its Core: Partner with internal teams, developers, and stakeholders to ensure alignment and seamless execution.
- Technical Specifications: Understand APIs, create API specifications, and test them using tools like Postman. You’ll dive into the jargon of services and AWS to ensure every solution is robust and scalable.
- Customer-Centric Approach: Conduct customer interviews, understand their journeys, and translate insights into actionable recommendations.
- Fraud Prevention & Innovation: Contribute to projects tackling fraud prevention and other groundbreaking initiatives.
- Documentation Mastery: Develop user stories, use cases, process flows, context diagrams, and test cases to ensure clarity and alignment across teams.
What We’re Looking For
We’re seeking a proactive and resourceful individual who thrives in unstructured environments and takes the bull by the horns. Your ability to influence, facilitate, and execute is key to success in this role.
Must-Haves:
- 5 years of experience as a Business Analyst or in a similar role.
- Excellent logical thinking and strong analytical skills
- Strong understanding of APIs, agile development processes, and user story creation.
- Familiarity with tools like JIRA, Confluence, BPMN, Swagger and Postman.
- Excellent communication and problem-solving skills.
- Ability to prioritize and manage stakeholder expectations in a fast-paced setting.
Nice-to-Haves:
- Background in software development, SaaS, or fintech.
- Knowledge of customer journey mapping and UX/UI design principles.
- Experience with systems integration and understanding backend/frontend dynamics.
- Strong executor with a “get-it-done” attitude.
- Collaborative, detail-oriented, and self-motivated.
- Confident in navigating challenging conversations and influencing decisions.
What We Offer
- 8% holiday allowance and an 8% personal benefit budget (extra holiday days, training, or salary!).
- Flexible working hours and hybrid work environment (Mondays in the office).
- Comprehensive relocation package for international candidates, including visa support and housing assistance.
- Pension plan, 25 holiday days, and travel cost compensation.
- MacBook Pro, iPhone, and all the tech you need.
- A diverse team with 30+ nationalities, united by ambition and a love for innovation.
Why SurePay?
At SurePay, you’ll be part of an ambitious, fast-growing company where your contributions make a real difference. Join us and be at the forefront of shaping the future of payments and fraud prevention. Ready to take your career to the next level? Apply now!
About SurePay
- Founded in 2016
- ± 85 employees
- ±23 nationalities
- 1 office
- Flat organisation and no hierarchy
- (Business) Casual
- Average age: 31
SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is being backed by three leading investors, Rabo Frontier Ventures, Connected Capital and Iris Capital.
As we continue to evolve and grow, we're working hard to scale further in Europe while continuing to build our talented and driven team. Currently, we're working according to agile methodologies with 5 scrum teams and a business team made up of various disciplines.
You might know us from our leading product, the IBAN-Name Check, also known internationally as Confirmation of Payee. It's used by millions of people on a daily basis and is incorporated into payment platforms of banks, corporates and governmental bodies throughout the Netherlands and the UK. We recently also connected to France, meaning we have started providing cross-border checks. We are planning to continue expanding within Europe, bringing our mission of preventing fraud and misdirected payments. Not only are we entering new markets, but also growing our services and product offering through continuous innovation.
SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.
- We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments.
- Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths.
- Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment.
- Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.
More information
More information?
careers@surepay.nl
