πŸ‘‹ Great to have you here - thanks for checking out this role!

TL;DR: we're looking for a Content Moderator to scale our moderation to 24/7...

Details on the job below πŸ‘‡

But first, some context about synthetic media.

Why synthetic media matters

All emerging technologies start small and slow. At the beginning, not many notice, and the tech is still clunky.

Then, exponential growth kicks in, and things start to move quickly. All of a sudden, it just works.

That's where we're at with synthetic media:

 

Over the past 100 years, media production went through cycles of innovation that impacted the way content is produced, distributed and consumed. Synthetic media is the latest paradigm shift in this continuum.

The big change: using AI, we can generate video using code, instead of relying on cameras or microphones. Pretty cool, if you ask us 😎

At Synthesia, we believe that the future of media is synthetic, and we are on a mission to build the world's best AI video platform. If it sounds interesting, come and join us.

πŸ‘‰About this position

As our Content Moderator, you will be responsible for tracking, understanding and avoiding unethical use of our technology. You will handle any breaches to our Terms of Service and keep the list of words for the machine moderation layers up to date. You will ensure legal compliance and safety of content.

We have multiple layers of machine and human content moderation already implemented at Synthesia. Part of your role is to keep improving our content moderation systems. Content moderation is a complex task, with ambivalent areas. Working with Synthesia's management, you will bring these ambivalent areas to light and implement systems to track good faith, versus bad faith use.

You will use our ethical principles and our Terms of Service to inform content moderation decisions. Our general stance is that Synthesia is not a public town hall, and we go beyond our legal requirements to ensure ethical use of synthetic media.

πŸ‘‰Requirements

  • As we’re a global company with global customers, we need to make sure we’re available to support them 7 days a week. We’re looking for someone who is happy doing shift work, Monday-Sunday.
  • experience with content moderation of a technology platform
  • experience with high pace work environments
  • experience with customer service or research
  • highly organised, systematic doer
  • practical, non-theoretical
  • you must be in New York

 

The good stuff...

In addition to being a part of a great team, working in a fun and innovative environment, we offer...

🏒 Flexible WFH

πŸ“ˆ Generous stock option plan

πŸ’° Discretionary based bonus

πŸ‘©β€βš•οΈ 100% Medical, Dental & Vision

πŸ§“ 401k Plan

🌴 25 days of annual leave + Public holidays

😍 4 week paid sabbatical after 4 years at the company + $10,000!!

πŸŽ‰ Fun culture with regular socials and company retreats

πŸ“¨ Referral scheme

⌨ WFH set up

 

πŸ€‘ Salary $45,000

 


If you want to be a part of building a legendary company, COME JOIN US! 😊

Apply for this Job

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