About US

Tamara is the leading Buy Now, Pay Later provider in the MENA region. Our mission is to empower people to shop through an honest, transparent and inclusive financial solution. We provide a Buy Now, Pay Later solution for customers to pay with the ability to split their payments.  The company operates out of its HQ in Saudi Arabia and has offices across the UAE, Germany and Vietnam. 

About the role 

People Ops & Office Administrator will have a dual role involving the full spectrum of both people management and general administrative management. The position is responsible for performing people-related duties in the functional areas of benefit administration, employee relations, recruitment, onboarding, offboarding, policy implementation, and employment-law compliance. The position is also responsible for administrative and operational duties, IT oversight and vendor management.  This role reports to our Director of People and has a high degree of growth potential as we grow and scale globally

What you will do

  • Manage payroll, benefits administration, compliance, onboarding/offboarding and other people operations needs for a growing team of employees and contractors.
  • Audit policies, procedures, and ensure documentation - standard operating procedures (SOPs) are developed and maintained to be accessible.
  • Monitor local laws and regulations; ensure our Employee Handbook and People policies are always up to date.
  • Identify and recommend opportunities for HR process improvements using available data to support such optimization.
  • Responsible for the onboarding process to ensure a smooth candidate transition into a new role including benefits enrollment, training plans, 90-day review milestones, and more.
  • Deliver employee engagement, exit and onboarding surveys. Assist in developing People programs as they become operationalized like performance management.
  • Manage day-to-day office operations; oversee and coordinate overall office activities and provide administrative support to the team.
  • Manage relationship with facilities management; coordinate office maintenance and support needs.
  • Supervise the acquisition and maintenance of office & IT equipment and supplies in accordance with purchasing policies and budgetary restrictions
  • Identify and oversee services with commercial vendors for all operational requirements

What we are looking for

  • You have a background in HR administration and management experience. 
  • 3-5 years of relevant experience, working across a subset of areas - program/project management, feedback and performance, benefits, compensation, onboarding and offboarding, and/or compliance.
  • Analytical, creative and pragmatic thinker and problem-solver.
  • Excellent written and verbal communication skills.
  • Adaptability during periods of rapid change, with the ability to learn quickly and adapt to a changing environment.
  • Strong decision-making skills and ability to work through influence. Possess the confidence to work independently but to also ask for help and collaborate with others as needed.
  • A driven self-starter with a positive outlook, flexible nature, and tenacious work style that fits with our hyper-growth environment.

What we offer you: -

  • Flexible working, onsite as well as remote working opportunities
  • Competitive salary based on market benchmarks, reviewed, and revised annually
  • Happy Thursdays and coffee check-in with cross functional leaders and colleagues
  • Mentorship program to develop
  • 12 days of paid leave + public holiday
  • Rewards and Recognition done annually
  • Medical Insurance coverage

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