Teachable is a no-code platform for creators who want to build a more impactful business through courses, coaching, downloadable content, and community. With Teachable, creators can engage their online audiences and get paid—on their own terms. Today, tens of thousands of creators use Teachable to share their knowledge and, to date, have reached more than 46 million students around the world.
Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize creator control and flexibility, alongside meaningful partnership and support from our team. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of creators to shape the future, we want you on our team!
Teachable’s Fraud team plays a critical role in maintaining acceptable chargeback rates for our payment processing activities. We rely on this team to investigate suspicious transactions and ensure compliance with relevant laws and regulations and company policy.
We are currently seeking a skilled and dedicated Fraud Analyst who will focus on identifying and managing fraud across our platform, ensuring the integrity of our offerings and protecting our company, employees, and creators. You will work alongside other members of the fraud team and cross-functionally, enabling us to continue to provide high-quality services to our users and maintain our position as a leader in the industry.
Monitor transactions and identify potential fraudulent activity
Conduct investigations into suspected fraud, including
Develop and implement fraud prevention strategies and controls
Maintain up-to-date knowledge of fraud trends and industry best practices
Collaborate with other departments to ensure compliance
Effective communication with impacted customers
At least 2-3 years of experience in fraud detection, investigation, and prevention
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Knowledge of relevant laws and regulations related to fraud prevention and detection
Familiarity with fraud prevention tools and software
While Teachable maintains our NY office for local employees to use, we operate as a remote-first culture in order to give our employees added flexibility. In order to maintain connection and create a community beyond the screen, Teachable holds in-person events throughout the year, where employees and teams can come together for bonding, strategic alignment, goal-setting, and celebrations!
Teachable encourages individuals from a broad diversity of backgrounds to apply for positions. We are an equal opportunity employer, meaning we're committed to a fair and consistent interview process. Please tell us in your application if you require an accommodation to apply for a job or to perform your job.