Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events?
Your mission, should you choose to accept it…
As our brand-new Meeting & Events Intern, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in Bologna.
No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience.
In case you don’t know who we are (ahem):
Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities and coworking for every demographic, the brand’s success is unprecedented. With 16 hotels in 6 countries and plans to open at least 3 more locations each year until 2026, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone.
What You’ll Do:
- You’ll assist with answering questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails.
- You’ll help with the development of customer accounts to drive business into our TSH Bologna property and to increase market/customer share in all revenue streams.
- You’ll work within current business strategies and recognizing potential opportunities.
- From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence.
- You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department.
- You’ll host meetings together with the banqueting department/stakeholders.
- You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business.
- You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments.
- You’ll compile statistics and reporting for our cluster management and commercial teams.
- You’ll support with the creation and roll out of the local commercial strategy.
Who You Are:
- You’re currently enrolled in university.
- You’re fluent in Italian and English with excellent communications skills (verbal as well as written).
- You have a positive, can-do attitude towards working within a team.
- You’re highly organised and with a high level of attention to detail.
- You’re a multi-tasker with strong problem-solving skills and a hands-on mentality
- You’re sales driven and commercially savvy. Cross and upselling is a second nature to you.
- You’re extremely guest and service oriented.
- You're studying within the EU.
What We Offer:
- An amazing work environment with a fantastic vibe and lots of positive energy.
- On the job coaching and guidance.
- Monthly compensation for your internship.
- The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry.
- A first glimpse into the world of Hospitality with one of the most innovative players in the market.
- Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
- A wonderful workplace to call home with, dare we say it, fun colleagues.
Where people come together, committed to providing the best space, experience and coworking space for our community and even more so, the people who work for TSH. With everything from mental health support to leadership training and more, we are there to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics is what make us different, so come as you are.
