Your Mission Should You Choose To Accept It…
As our Event Operations Host, you’ll operate across our mixed portfolio of events, ensuring each guest has the best possible TSH experience. You will become a master at providing awesome service at all of our exciting events. You will know our building inside out and be able to set up events at the drop of a hat. You’ll confidently answer any question that comes your way because you are at the forefront of our guest-facing operations. You know everything about our products and what is included in each event. And it’s because of you that everyone who enters our Glasgow location will instantly become a raving fan of TSH! We're looking for someone who is available 5 days per week and can cover both morning and evening shifts.
In Case You Don’t Know Who We Are:
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You’ll Do
- You’ll ensure everyone at the event receives a warm welcome as soon as they walk in and help be the face of our event delivery here at the hotel.
- You’ll assist with setting up and breaking down all our event spaces before and after events, often flying solo on these days.
- You will deliver our various food and drink offerings served at our multiple events.
- You will monitor and maintain our event equipment and be a champion of the events store.
- You will be confident in using our in-house AV equipment, helping our delegates with any issues that may arise.
- Tidy home, happy home! You’ll make sure everything is spick and span in all areas and ready for the following shift.
- You’ll understand all of our event packages and stay up to date with menu changes.
- You’ll be a secret concierge to the city, answering all your guests’ questions about the best places to visit, eat, shop, or party.
- You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!).
- You will support the F&B team on quieter days in our café and bar.
Who You Are
- You have at least one year of experience working in event operations, preferably in a multi-room environment.
- You have a flexible, hands-on, motivated, and positive approach.
- You are confident working solo on occasion to get the job done.
- You’re an octopus who loves to get your dexterity skills into action.
- You love responsibility and handle stressful peak periods like a pro.
- Fluent in English – Know any other languages? The more the merrier!
- Hardworking, responsible, and have a “let’s do this!” mentality.
- You’re a UK citizen or legally allowed to work in the UK.
What We Offer
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, paving the way for the hybrid hospitality concept
- We’re a living wage employer with and hourly wage starting at £12
- You will have the chance to learn and excel in your role with the potential for future growth
- A tasty meal included with every shift
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and other amazing salary/benefit perks
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
