Salon Supervisor - Central London

Want to be part of the UK’s No.1 voted Nail Salon? About Us:  

Take your career to the next level with Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients and our amazing team members. We are all about creating a unique, personalised journey for each one of you.   

About the Role:  

• Step into the spotlight as a Townhouse Nail Artist, where glamour meets professionalism.   
• As a brand ambassador, you will infuse passion into every treatment, ensuring an exceptional experience for our clients. 
• Prove your expertise as a Nail Technician, Manicurist, or Nail Artist, bringing your skills to Townhouse.  
• Demonstrate your commitment to excellence by upholding the highest standards of cleanliness, ensuring our salon is a haven of luxury and perfection.  
• Play a vital role in the team by assisting in salon upkeep and stock replenishment, contributing to the seamless flow of our exceptional services.  
• Your exceptional communication style, coupled with outstanding customer service skills, is key to creating memorable experiences for our clients.  
• Join us at Townhouse, where your journey as a Nail Artist is not just a role—it's an opportunity to shine, to create, and to make every client feel extraordinary. Your talent and passion are the cornerstones of our exceptional nail salon experience!  
• NVQ level 2 or similar is required.  

Role Responsibilities: 

• Deliver high-quality nail services to clients, including manicures, pedicures, and nail enhancements. 
• Thoroughly clean and sterilise all tools and equipment before and after each use. 
• Keep the work station tidy and well-organised at all times. 
• Stay informed about current nail trends and techniques. 
• Educate clients on proper nail care practices and recommend suitable products. 
• Ensure customer satisfaction by providing exceptional service 

Qualifications: 

• Demonstrate previous experience as a Nail Technician or in a similar role. 
• Possess a valid certification as a Nail Technician. 
• Have knowledge of nail products, techniques, and current trends. 
• Exhibit strong attention to detail and excellent manual dexterity. 
• Capable of maintaining a clean and hygienic work environment. 
• Possess excellent communication and customer service abilities. 
• Work effectively within a team environment. 

Employee Benefits at Townhouse:  

• Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. 
• Shopping discounts - a range of discounts on some of the largest brands to save you money every day. 
• Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! 
• Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager! 
• Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! 
• Employee Discount: 75% discount on treatments 
• Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. 
• Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse.