Vay has developed an alternative approach to autonomous driving called teledriving (remote driving) - to solve transportation in metropolitan areas.
Vay is the first company that has driven a car on European public roads with no one inside. Vay is the leading teledriving company setting the global standard for remotely driven vehicles. Vay aims to launch a safe, affordable, and sustainable door-to-door mobility service in the US, Germany and beyond. With its first service, Vay plans to remotely deliver and return electric cars for its customers.
This is very ambitious. And we can’t do it alone. So we'd love to meet you!
The role:
We are seeking a dynamic and experienced General Manager to lead our B2C business. As a key executive reporting directly to the CEO, you will be responsible for overseeing the overall success of our worlds first innovative and unique VayDrive Teledriving service.
This hands-on role requires a strategic leader who can display proven experience leading day to day operational activities as well as lead teams across diverse aspects, including operations, growth marketing and product.
This role is based on-site in Las Vegas/US and represents a unique opportunity to drive the success of our innovative B2C Teledriving service. We are searching for a visionary, yet structured and execution-focused product leader with a passion for cutting-edge technology and business growth.
The responsibilities:
- Overall Company and Business Health:
- Spearhead the success of our VayDrive service operations in Las Vegas.
- Oversee commercial operations and ensure customer satisfaction
- Monitor and improve business metrics (KPI’s) such as core end-to-end funnel and conversion rates, customer satisfaction, retention, Net Promoter Score (NPS)
- Lead our teams: operations (in Las Vegas), marketing (in Las Vegas + remote), office culture (in Las Vegas)
- Grow the team over time and foster a positive working culture
- Planning and Strategy:
- Develop and implement policies, processes, and OKRs needed to ensure the business health
- Drive continuous service improvements such as geofence expansion and the introduction of new product features
- Strategically plan for the upcoming quarters to contribute to the overall company success
- Business Growth:
- Set and achieve future business targets such as number of customers, cumulative trips and revenue.
- Work on improving margin and profitability.
- External Relations:
- Act as the face of Vay in the US, engaging with city officials, investors, and media.
- Establish trust as the key representative for the CEO in driving business overseas.
- Financial Ownership:
- Manage the budget for the US organization, including travel between HQ and Las Vegas.
- Continuous enhance the unit economics
- People Management:
- Lead recruitment efforts and foster employee development and growth.
- Oversee employee satisfaction and support in the US.
The profile:
- Demonstrated success in scaling and optimizing B2C operations.
- Proven experience in executive leadership roles, ideally in the mobility or technology sector.
- Previous success in building and leading high-performing teams.
- Experience with operational businesses such as carsharing, car-rental or other mobility services
- Strong strategic thinking and planning skills.
- Excellent communication and interpersonal skills.
- Experience managing budgets and financial responsibilities.
- Ability to represent the company to external stakeholders effectively.
Nice to have:
- Familiarity with the Las Vegas market or similar urban environments.
- Experience in the autonomous vehicle or teledriving industry.
- Knowledge of local regulations and city planning.
- Previous exposure to international business expansion.
- Understanding of the latest trends and technologies in the mobility sector.
Our values:
- We pioneer change: At Vay, we’re doing work that has never been done before. This comes with challenges, frustrations and failures along the way. We embrace these challenges through perseverance and innovation, delivering creative solutions to overcome them.
- We fuel collaboration: At Vay, we work as a team and strive for a common goal. We celebrate diversity and encourage different opinions. Our teams and partners communicate and collaborate openly. Together we build, improve, and grow.
- We drive action: At Vay, everyone takes pride and commitment in their role for every task and every challenge. We are biassed towards action and get behind the steering wheel, even when there is none. We are empowered to take initiative and drive it to completion.
- We build trust: At Vay, we consistently do the right thing, and follow through on our commitments to stakeholders, users and society. We understand their expectations and always respond in a way that feels human and respectful. We always put safety first and safety second.
- We create magic: At Vay, we don’t just make things that work, we build products people love. We create unexpected and delightful moments for our riders. We design end-to-end experiences that leave a lasting expression.
Additional benefits:
- You’ll be joining a highly committed, experienced, fun, and international team from over 30 countries. The team has previously worked at companies such as Tesla, Google, Waymo, Zoox, Byton, Argo, Amazon, Uber as well as Audi, BMW, and Daimler and has founded various companies before
- You would be a part of solving transportation in metropolitan areas all over the world – from Europe
- We organise thoughtful & fun team events throughout the year
- We provide healthy snacks, drinks, and coffee at our waterfront office in Berlin
- Company ESOP (stock options)
- Free German classes
Vay is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.
Come join the future!
