Security Questionnaire Analyst
Please Note: This is a temporary role with a commitment of 16 hours per week.
What is VEED.IO?
At VEED, our mission is to make video creation accessible to anyone. No hard-to-use equipment, painful learning curve, or keeping track of multiple subscriptions to take your ideas from record → share. With VEED, you can do this with a single tool.
In just a few years, we’ve gone from one user to millions. From no revenue to $30M+ ARR. From bootstrapped to backed by Sequoia, one of the biggest VC firms in the world. From a team of two to a team of 180+. And we’re seeking more talented, motivated and entrepreneurial individuals to join our growing team.
Location: United Kingdom
About The Role:
Our Enterprise Team plays an integral role in supporting this mission by being a key driver in achieving our vision of becoming the go-to video platform for small to large organisations.
Reporting to the Director of Revenue Operations, you will be responsible for managing the end-to-end process around customer due diligence security questionnaire requests and ensuring a smooth, timely customer journey during the deal close process.
What you will do:
- Collaborate with the Enterprise Sales team to complete customer security questionnaires in a timely manner
- Implement and streamline an end-to-end internal process for requesting and responding to security questionnaires
- Develop and maintain a database of security questionnaire Q&As, optimising categorisation for searchability and ease of use
- Assist with optimising the wider deal close and invoicing process as required, e.g. Configure-Price-Quote (CPQ) process, Hubspot close process, discount approval flows etc.
- Analyse factors influencing win rates and time to close, including but not limited to security questionnaire requests
- Train the Enterprise Sales team on security-related topics and process adherence
- Liaise with key stakeholders in Engineering Operations to ensure any gaps in security documentation are identified and filled
About you:
- Several years of experience in a compliance, sales operations or deal desk role, preferably in a B2B SaaS company
- Experience working with a CRM: Hubspot is a nice-to-have
- Experience working in a high-growth environment, where multitasking and focus-switching is expected
- Proactive, action-oriented individual with a great sense of urgency and follow-through
- Loves getting into the detail, but is also able to see the bigger picture
- Comprehensive verbal and written communications skills is essential, as well as the ability to work effectively cross functionally and across regions
What we offer
- Monthly subsidy programme: Different people have different needs and therefore value different benefits. Providing this as a subsidy allows you to have the greatest flexibility to apply to what you value most - whether that be to offset the cost of a co-working space, office furniture, childcare, gym membership, etc.
- Unlimited paid holidays: We value that you get more time with your family and friends.
- Home office set-up: We have an IT Equipment program to make sure your home office is adequately setup with IT equipment including laptops, monitors, headsets/earbuds, keyboards and more!
- Mental health benefit: We’ve partnered with Spill to provide all our employees with confidential mental health support.
We think what matters is people. After all, a company is just a group of people. We don’t care about where you’re from, what school you went to or where you worked before. If you’ve done exceptional work, we want to hear from you. Join us on our mission to make creative storytelling with video simple and accessible for everyone.
Country Hiring Guidelines: At VEED we are remote, enabling teams and individuals to design their day and integrate work and life. We are currently hiring in 4 core hubs: the UK, the Netherlands, Spain and Portugal and 2 additional hubs for sales and support roles only (USA for sales and the Philippines for support). Please refer to the individual job posts for more details.
