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ABOUT US

Imagine a world where we all can securely rent a home within a few clicks without having to worry about finding an apartment: Together we want to turn this into reality and shape the future of housing!

That's why we need you! As an Account Manager (f/m/d*), you will be the contact person for our tenants. Be responsible for providing an outstanding customer experience and proactively contributing to the further development of our platform.

YOUR MISSION

  • Be our flat hunters' best friend and help find them a new home
  • Identify the individual needs of our clients and match them with our flats
  • Serve as the intermediary between tenants and landlords and mediate in difficult situations.
  • Support our clients in negotiations and questions about tenancy agreements
  • Acquire expertise in the real estate market and get to know the opportunities and challenges
  • Join your team in receiving 5-star ratings for your performance
  • Collaborate with us to actively identify potential for optimisation in our processes and procedures.

YOUR PROFILE

  • You have at least 1 year of experience in Account Management, Customer Success Management and/or Sales
  • You are motivated to work independently and achieve immediate success
  • Communication is your passion, and you live for positive customer feedback 
  • You are determined and never allow obstacles to throw you off course
  • You prefer to work with a strong team at your side
  • You are confident in both German and English

OUR PITCH

  • #empathyculture: Become part of our international team with a scale-up atmosphere, where you as a person really count and your ideas and work make a real impact.
  • #worklifeinbalance: Our working hours are flexible and family-friendly. You choose where you prefer to work, whether in the office, from home, or up to 3 months a year from abroad, within Europe (+/- 2 hours CET).
  • #personaldevelopment: We support you in your personal & professional development, e.g. through individual training programs, workshops, or participation in trade fairs and conferences.
  • #compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
  • #wunderoffice: Work from our brand new office in Berlin (Hackescher Markt), with ergonomically equipped workstations, relaxation room, playground, roof terrace and fruit & drinks on us.
  • #stateoftheart: MacBook, monitor, keyboard, mouse - you're fully equipped, even in the home office.
  • #welovetohavefun: Celebrate with us at our annual summer or winter party, regular after-work gatherings, table soccer and table tennis.
  • #morebenefits: A special discounted membership at Urban Sports Club? Decent discounts at FutureBens? A BVG company ticket? Here you go!

 

 

*We at Wunderflats value the diversity of our team and stand for equal opportunity and non-discrimination. We respect all differences from person to person, visible or not.

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