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ABOUT US

We at Wunderflats want to enable everyone to live and work from everywhere.

Imagine a world where we all can securely rent a home within a few clicks without having to worry about finding an apartment: Together we want to turn this into reality and shape the future of housing!

That's why we need you! As an intern (f/m/d*) in Account Management, you are the contact person for our tenants. Take responsibility by offering them an outstanding customer experience and proactively contribute to the further development of our platform.
 
This is a 3 to 6 month paid internship, working from our Berlin Office.

YOUR MISSION

  • Be the best friend of our flat hunters and find a new home for them
  • Identify the individual needs of our customers and match them with our Wunderflats flats
  • Be the interface between tenants and landlords and mediate in difficult situations
  • Support our clients in negotiations and questions about tenancy agreements
  • Acquire expertise in the real estate market and get to know the potentials and challenges
  • Receive 5-star ratings for your performance with your team
  • Think along and actively identify optimisation potential in our processes and work steps

YOUR PROFILE

  • You want to gain exciting, practical experience in the start-up world
  • You are motivated to work independently and achieve immediate success
  • Communication is your passion and your heart swells with positive customer feedback
  • You are determined, have bite and don't let obstacles get you down
  • You need room for creative solutions in order to flourish
  • You are a pack animal and prefer to work with a strong team at your side
  • You have a knack for win-win situations
  • You are quick-witted in German and English

OUR PITCH

  • Join our amazing Wunderflats-team, and bring in your expertise and ideas to help us elevate our product and processes to support our sustainable growth in the long-run
  • We care about our candidates and employees, our Kununu score can prove this 
  • An attractive and competitive compensation package as well as a company retirement plan model  with an employer subsidy of 20% 
  • A healthy work-life-balance: Flexible and family-friendly working hours, home office, and remote options wherever possible are the base of our hybrid working model
  • Central locations bring people together, so our offices are in the heart of Berlin and Paris
  • MacBook, external screen, and keyboard - excellent hardware matters
  • Regular team- and company events, yoga lessons, table soccer, table tennis, and a fully stocked kitchen (all in line with current hygiene and safety regulations)


*We at Wunderflats value the diversity of our team and stand for equal opportunity and non-discrimination. We respect all differences from person to person, visible or not.

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