The Role
YouGov is on the hunt for a passionate Research Manager to join our vibrant and rapidly expanding syndicated research team!
What's in Store for You?
Reporting directly to the Associate Director, you'll have the autonomy to engage with a diverse array of thrilling brand and agency clients. You'll lead a small team of executives who will support you, while you coach and mentor them. This role spans across various exciting sectors, from finance & banking to QSR, travel, tourism, and beyond.
Your Mission
- Deliver Game-Changing Insights: Produce high-quality reports that enable our clients to make transformative business decisions.
- Achieve Stellar Client Satisfaction: Maintain exceptionally high levels of client engagement and satisfaction.
- Drive Client Retention and Growth: Proactively manage accounts to ensure client retention and expansion.
- Client Training Excellence: Lead initial consultations and onboarding workshops for new clients.
- Craft C-Suite Ready Reports: Provide insightful analysis that is crucial to the research and data needs of top executives.
- Foster Team Development: Mentor your high-performing team, aiding in their career progression.
- Innovate and Improve: Continuously enhance our processes as we scale our business to accommodate a growing client base.
- Collaborate Seamlessly: Work closely with New Business teams and seasoned Client Services members to achieve shared objectives.
What's in It for You?
Join us at a time of exponential growth and potential! You'll work with flagship clients across various sectors, setting up new ways of working, growing your team to its full potential, and mentoring junior members. You'll have access to the full range of YouGov’s cutting-edge products and services, and the support of an experienced director and a global research network to help you thrive.
What You'll Bring
Knowledge and Experience:
- 5+ years in consumer insights and research
- Technical expertise in consumer research methodologies
- Proficiency in questionnaire writing
- Experience with syndicated or custom research
- Independent client relationship management experience
- Preferred but not essential: some people management experience
- Excellent communication skills
Behavioral Competencies:
- Exceptional interpersonal and communication skills
- Ability to inspire and motivate your team
- Strong client and stakeholder management skills
Company Description and Culture
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
