Survey Operations Analyst

Job Description

This role is in the survey operations department of YouGov's Scientific Research Group (SRG). Scientific Research is YouGov’s business unit responsible for technology, academic, health, and public affairs research. This role would sit with the operations unit that works with SRG’s researchers and data analysts fielding cutting edge research for academics, health researchers, policy think tanks and unique corporate clients.

The survey analyst role includes the following responsibilities:

Programming complex surveys using an in-house scripting language based on Python.
Setting up surveys for fielding in YouGov’s multiple markets and languages
Testing survey appearance and user experience on various web browsing platforms and devices
Monitoring, investigating and reporting on data collection issues resulting from survey programming
Cleaning and preparing survey data deliverables

Qualifications

We are looking for job candidates with the following qualifications:

§ Bachelor’s degree in Political Science, Economics, Psychology, Statistics, Data Science, or similar fields; or an equivalent combination of relevant experience and education

§ At least 1 year of programming experience in Python and/or R

§ Experience manipulating and summarizing large datasets with statistical packages and data management tools (e.g., R, Python, SPSS)

§ Strong attention to detail and accuracy in a fast-paced environment

§ Ability to manage multiple tasks at one time

§ Results-driven focus and ability to see issues to completion in a timely manner

§ Excellent communication skills with internal clients, both written and oral

§ Ability to excel and work with cross-functional teams, all while working remotely

§ Nice to have, but not required:

§ Prior experience or training in survey research

§ Experience with terminal commands and Git

Company Description and Culture

YouGov is a global online research company, offering insight into what the world thinks.

We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.

Why join YouGov?

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy

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