You will be running and supporting both UK and global fast turnaround research projects (consisting of Omnibus, B2B and Targeted Research samples) on a whole host of topics. You will have support from Senior Research Executives and Research Managers on larger and complex projects.
The role relies on excellent communication and time management skills; you’ll be working closely with other YouGov teams (Insight, Account Management and New Business) as well as directly with clients to design and deliver research which hits their brief and is clear, unbiased and stands up to scrutiny (thanks to YouGov’s amazing reputation and media presence).
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Designing and running consumer/ business Omnibus surveys, Targeted Research projects and global studies, all with end-to-end project management. This will include, but not be limited to:
- Working directly with clients to design, or refine, questionnaires to ensure they are in line with their objectives and demonstrate best research practice
- Monitoring fieldwork and swiftly resolving any issues that arise
- Delivering results to clients and communicating effectively what the research shows, including taking clients through Crunch, our powerful online data tool
- Reviewing materials created by clients (e.g. press releases, reports etc.) to ensure the results are accurately reported and stand up to external scrutiny
- Working with senior researchers on larger/ high profile quantitative global projects, from inception through to delivery
- Supporting other researchers on Insight projects across a range of sectors and specialisms
- Working with senior researchers to maintain and grow our Omnibus and Targeted Research products
- Developing and applying your understanding of research methods, including the principles of good questionnaire design
- Collaborating with colleagues to quality check, design and deliver projects from start to finish
- Supporting our commercial teams on fast turnaround client requests. You will be looking into their queries on feasibility, helping them with quotes and assisting them with client calls or pitches
- Personally responding to fast turnaround client requests, along with writing quotes and proposals to win new projects
- Learning and using technical systems. This includes logging client activity, saving all records of project communications and using YouGov’s software platforms to script surveys and deliver results to our clients
These are the essentials you’ll need to get an interview:
- Educated up to degree/ HND level in a relevant subject
- An industry-recognised qualification is desirable (e.g. MRS Advanced Certificate in Market and Social Research Practice)
- Quantitative research experience in a client-facing role
- Excellent client focus and handling skills
- Ability to deliver results, meet deadlines and manage time effectively
- Outstanding attention to detail
- Excellent written, oral and electronic communication skills
- An understanding of statistics and quantitative analysis is desirable
- Being self-motivating and confident
Behavioural competencies that would be great to have:
- You are approachable and supportive
- Priority setting – you focus on what matters to get the right things done
- Solution focused – the ability to proactively identify change & improvements (e.g. around processes)
- Strategic agility – you focus on the bigger picture, considering yourself, the wider YouGov teams and your clients
- Accountability and ownership of your work and complex tasks
- Strong communication and interpersonal skills; the ability to get your point across when dealing with all stakeholders (the team, wider colleagues and clients)
#LI-DF1
Company Description and Culture
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
