Are you an experienced Account Director with a passion for client success, strategic account management, and sales growth? Join our high-performing Sales team and make a significant impact on the Nordic markets! If you’re results-driven and excel at building lasting client relationships and expanding portfolios, this role is the perfect opportunity to advance your career.
Role Overview:
As an Account Director, you will play a pivotal role in driving revenue growth by managing and enhancing a portfolio of key accounts. Your responsibilities will include client relationship management, renewals, cross-selling, upselling, and strategic account expansion to achieve annual growth targets. As the primary point of contact, you’ll deliver value through creative solutions, insights, and expert negotiation skills. Working closely with our talented Research and Client Services teams, you’ll ensure each client interaction is valuable and impactful. With support from the Head of Commercial, Nordics, you’ll shape the future of key accounts and sectors.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Client Relationship Management: Lead and strengthen client relationships by understanding client needs and tailoring solutions to fit.
- Account Growth: Drive growth through cross-selling, upselling, and renewals; increase account value year-over-year.
- Sales Strategy: Collaborate with clients to uncover custom research opportunities that add measurable value.
- C-Suite Engagement: Engage with C-suite executives to present insights, drive engagement, and ensure client satisfaction.
- Contract Negotiation: Negotiate and finalize contracts to maximize revenue and profits.
- Project Delivery: Work with Research and Client Services teams to deliver projects aligned with client needs, on time and on budget.
- CRM Management: Utilize sales pipeline management tools (e.g., Salesforce or similar CRM software) to track progress and optimize client interactions.
These are the essentials you’ll need to get an interview:
- Proven Account Management: Demonstrated success managing key accounts with experience in upselling, cross-selling, and portfolio growth.
- Research and Sales Expertise: Experience identifying and executing custom research projects to drive additional client value.
- Executive-Level Communication: Proven ability to interact with C-suite clients and deliver impactful presentations.
- Contract Negotiation Skills: Skilled in contract negotiation and agreement finalization to ensure maximum profitability.
- Pipeline Management Proficiency: Proficiency in tools like Salesforce or equivalent CRM systems to track and optimize the sales process.
It would be great if you had these to, but we’ll support you if you don’t:
- 5+ years in B2B client-facing roles with a strong record of successful client management and revenue growth.
- Fluency in English, and preferably Danish or Swedish.
- Ability to manage multiple projects with attention to detail and meet tight deadlines.
- Strong analytical skills with a data-driven and structured approach.
- A team player with a proactive, problem-solving mindset.
Why Join Us?
- Opportunity for growth within an industry leader in data-driven insights.
- Career visibility and a clear path for advancement.
- Competitive salary and high earning potential.
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Company Description and Culture
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
