The Role
As a Research Manager, Polling and Academic, with YouGov, you will manage and deliver market research projects related to political campaigns, polling, and politically sensitive topics, supporting and developing key client accounts, and contributing to the wider YouGov team in Australia. You will be supported by 1-2 research executives you will manage, and an expert in-house operations team across panel, scripting, and data processing.
You will need well-developed communication and people skills to build strong relationships with clients and your own team of researchers, as well as to support collaboration across the broader YouGov team in Australia.
Key Responsibilities
Research Design and implementation: Use your well-developed research knowledge and experience to develop research approaches that YouGov is uniquely qualified to offer, utilizing both qualitative and quantitative methodologies, that address clients’ objectives and required outcomes. Design questionnaires and discussion guides, oversee questionnaire scripting and testing for online surveys, and undertake focus groups and depth interviews as required.
Project management: You will contribute to ensuring the projects you work on are completed on time and on budget, are accurate, and meet the client’s requirements. This will involve project planning, capturing scope creep, delegation of tasks, and supervision of, your direct reports. You will be expected to be a ‘hands-on’ manager where you instruct and guide as well as work along-side your team to deliver research projects.
Team and people management: Manage 1-2 research executives, coach, and mentor them for key tasks on Polling and Academic projects including questionnaire scripting and testing, data analysis and drafting reports. You will be responsible for performance management and helping your direct reports develop and strengthen their research skills. You will have the ability to drive growth in your team, as your client base increases.
Data analysis and reporting: Analyse results from quantitative and qualitative research to identify key insights and demographic trends. Interpret the results of advanced analysis techniques including segmentation, max-diff, and multivariate regression. Prepare clear, accurate and compelling reports. Prepare and deliver presentations to brief clients on the results of research projects.
Account Management: You will work to develop close relationships with your key contacts on the accounts you work on to understand their needs, advocate the best research practices for Polling and Academic research projects, and provide relevant and useful insights from research. You will identify new opportunities to grow the revenue from existing and new clients.
New business development: Support in the preparation of proposals and quotations including project costings and timelines in response to research briefs from your existing client base. You will also be required to collaborate with the New Business team to help pitch YouGov’s credentials and support with preparing proposals to win new client accounts.
Maintain and develop expert knowledge of relevant methodologies and requirements for polling and academic research: Keep up to date on the federal and state political landscapes, polling trends, relevant research methodologies, and issues driving the current political agenda to be able to contribute to discussions with key clients.
Requirements
- 5 to 7 years market research experience in an agency with relevant knowledge and experience in Polling and Academic research.
- Strong interpersonal and communication skills with the ability to effectively present research findings to clients.
- Well-developed knowledge of quantitative and qualitative market research methodologies, polling techniques, data analysis, and advanced statistical techniques.
- Experience in supervising other team members including to mentor and develop their research skills.
- Strong emotional intelligence – able to remain calm under pressure and maintain a positive, solution-based approach.
- Strong problem-solving skills including effective resolution of project issues that come up from time to time with clients.
- Willingness and ability to collaborate across teams for the advancement of the broader YouGov business in Australia and globally.
- Relevant tertiary qualifications in Psychology, Political/Social Sciences or Business/Commerce will be highly regarded.
- Fluent in English (written and spoken).
- Australian citizen or Permanent Resident with valid working rights.
Company Description and Culture
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
