We are seeking a highly skilled Salesforce Administrator to manage and optimize our Salesforce Sales Cloud platform. This role is responsible for configuring, maintaining, and enhancing the system to align with business needs. You will collaborate closely with sales, marketing, and IT teams to streamline processes, improve data integrity, and maximize the platform’s capabilities.
This is a fantastic opportunity for someone who is passionate about leveraging technology to drive efficiency, innovation, and business growth!
Key Responsibilities
- Salesforce Configuration & Customization
- Configure and customize Salesforce Sales Cloud, including custom objects, fields, workflows, validation rules, and reports.
User Support & Training - Act as the primary Salesforce support for users, troubleshooting issues and providing training to maximize adoption and efficiency.
Data Management - Ensure data integrity through regular audits, deduplication, and structured import/export processes.
Process Automation - Implement automation solutions using Flow, Process Builder, and Apex triggers to streamline business processes.
Reporting & Analytics - Develop and maintain reports and dashboards to provide insights into sales performance and key business metrics.
Integration Management - Manage and maintain integrations between Salesforce and other business systems, ensuring seamless data flow and process alignment.
Security & Compliance - Oversee Salesforce security settings and user access controls while ensuring compliance with company policies and industry regulations.
Continuous Improvement - Stay up to date with Salesforce releases and best practices, proactively identifying system enhancements and process improvements.
Salesforce Support Management - Oversee Salesforce support resources, ensuring first-class service to our user base.
What We’re Looking For
Experience:
- Bachelor's degree in Computer Science, IT, Business, or a related field.
5+ years as a Salesforce Administrator, with a strong focus on Sales Cloud.
Certifications: Salesforce Administrator Certification (required).
Additional certifications (e.g., Sales Cloud Consultant) are a plus!
Technical Expertise:
- Proficiency in Salesforce Lightning, Flow, Process Builder, and Apex.
Problem-Solving Skills: Ability to translate business needs into technical solutions with a proactive and analytical mindset.
Collaboration & Communication: Strong verbal and written communication skills, with the ability to work effectively with cross-functional teams.
Detail-Oriented: A keen eye for accuracy and precision in system configuration and data management.
Company Description and Culture
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
