We are seeking a highly skilled and experienced Salesforce and MuleSoft SRE Lead to oversee the security, infrastructure patching, and overall reliability of our Salesforce and MuleSoft platforms. This role will play a crucial part in implementing Site Reliability Engineering (SRE) and DevOps best practices to ensure that our systems remain secure, scalable, and highly available.
Key Responsibilities:
-
Site Reliability Engineering (SRE): Implement and manage SRE practices to optimize the reliability and performance of Salesforce and MuleSoft platforms.
-
DevOps Leadership: Lead the DevOps team in automating and streamlining operations and processes, including CI/CD pipelines, Infrastructure as Code (IaC), and monitoring solutions.
-
Security Management: Oversee the security of Salesforce and MuleSoft environments, including vulnerability assessments, security patching, and compliance with industry standards.
-
Infrastructure Patching: Manage and execute regular infrastructure patching to ensure systems are up-to-date and secure.
-
Monitoring and Incident Management: Deploy and maintain monitoring solutions to detect and respond to incidents promptly, ensuring minimal downtime and impact on business operations.
-
Collaboration: Partner with development, operations, and security teams to align on best practices and ensure seamless integration and deployment processes.
-
Documentation: Maintain comprehensive documentation of systems, processes, and procedures to facilitate knowledge sharing and continuity.
-
Continuous Improvement: Stay updated with industry trends and best practices, proactively identifying opportunities for system enhancements and process improvements.
Qualifications:
-
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
-
Experience: Minimum of 8-10 years of experience in SRE, DevOps, or a related role, with a strong focus on Salesforce and MuleSoft platforms.
-
Certifications: Relevant certifications such as Salesforce Administrator, MuleSoft Certified Developer, or AWS Certified DevOps Engineer are a plus.
-
Technical Skills:
-
Proficiency in Salesforce and MuleSoft administration, security, and infrastructure management.
-
Experience with CI/CD tools, Infrastructure as Code (IaC) technologies (e.g., Terraform, CloudFormation).
-
Familiarity with monitoring tools (e.g., Splunk, New Relic, Datadog) and automation frameworks.
-
-
Security Expertise: Strong understanding of security best practices, vulnerability management, and compliance requirements.
-
Analytical Skills: Excellent problem-solving and analytical skills to troubleshoot complex system issues.
-
Communication Skills: Strong verbal and written communication skills to collaborate effectively with cross-functional teams.
-
Leadership Skills: Proven leadership experience with the ability to mentor and guide team members.
Company Description and Culture
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
