Here’s a summary of the role:
Technical Operations (TechOps) serves as a bridge between the non-technical or less-technical parts of the business and the systems engineering teams responsible for maintaining YouGov's core technology. Our focus is on delivering solutions that enhance, standardize, and automate internal-facing workflows and processes, particularly where they interact with those systems. By combining deep domain expertise in market research with a thorough understanding of YouGov systems, TechOps improves operational efficiency and system usability across the organization.
TechOps Engineers specialize in creating scalable, innovative software solutions that streamline workflows and processes. We collaborate closely with stakeholders to design practical tools, refine workflows, and ensure seamless integration with YouGov’s systems. You will play a crucial role in delivering impactful software solutions that drive efficiency and enable stakeholders to achieve more with their technology.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Collaborate with more senior engineers to develop, support, and maintain software solutions that automate workflows and processes.
- Work on well-defined tasks, writing clean, maintainable code supported by documentation and automated tests.
- Assist in troubleshooting and resolving technical issues in workflows and systems, with guidance from the team.
- Gain a deeper understanding of YouGov’s systems and tools to better support stakeholders’ needs.
- Participate in code reviews, learning best practices and contributing to the quality of the team’s output.
- Communicate progress and challenges proactively to ensure alignment with project goals.
- Follow established team processes and seek clarification when requirements or tasks are unclear.
- Continuously develop your technical skills and understanding of the domain to take on more complex responsibilities over time.
Technical Skills
- Previous experience in a similar or graduate role, or 2+ years of experience in a related domain-specific role such as Data Processing or Survey Scripting.
- Foundational programming skills in Python, with experience using libraries such as pandas, numpy, and working with JSON.
- Basic knowledge of software development practices, including version control (Git) and writing tests.
- Familiarity with SQL and APIs is a plus but not essential.
- Exposure to Agile methodologies and tools like Jira is advantageous.
- A strong willingness to learn and apply new technical concepts to practical problems.
Behavioral Skills
- Clear communication skills, with the ability to collaborate effectively within a team and with stakeholders.
- Proactive approach to problem-solving, with a readiness to ask questions and seek feedback.
- Attention to detail, ensuring the accuracy and quality of your work.
- Strong organizational and time management skills, capable of handling tasks with supervision.
- A mindset of growth and curiosity, with a commitment to developing your technical expertise and domain knowledge.
Company Description and Culture
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
