Our Services practice helps digital marketers become the best multi-channel marketers in the industry. Our Strategic Services team is home to mobile and digital experts; trusted advisors to the largest brands around the globe. 
 
As a Strategic Solution Consultant, you’ll have the opportunity to collaboratively influence the mobile engagement strategy of some of the world’s largest and most respected brands, and assist them in fully maximizing their investments in the Airship platform. You’ll become a product expert and thought leader, leveraging your industry and consulting expertise to assist customers in maximizing their use of Airship features to deliver world class, personalized customer engagement experiences. You will establish a strong strategic relationship with customer marketing teams and execute on our product and services playbooks to create the best experience in the marketplace. 
 
The best part of working at Airship is our culture of strong cross-functional collaboration and highly integrated teams in sales, customer success, product, and marketing to help you succeed.  
 
Responsibilities
 
- Responsible for the successful delivery of your projects and effectively managing time tables, and deployment  calendar while working on multiple customer projects simultaneously.
- Create and deliver engaging client workshops, strategy sessions and research projects with the express purpose of helping Airship clients accelerate the results of their mobile and digital marketing efforts and generate higher ROI through robust planning and measurement.
- Act as Marketing subject matter expert on the Airship platform and how best to apply Marketing strategies with Airship technology to deliver against client objectives.
- Responsible for project execution of campaign messages, audience segmentation and identification, executing the test and learn campaign(s), and building reports in Airship’s platform.
- Translate client data into actionable insights and recommendations to optimise performance and drive customer engagement strategy.
- Translate your industry knowledge and expertise into best practice thought leadership outputs that can be leveraged across Airship teams such as whitepapers, ebooks, and blog posts.
- Successful, on-time project delivery that demonstrates measurable results and impact as well as inspiring the wider team to continually improve delivery standards.
- Translate customer business and marketing objectives into Airship techniques and strategies.
- Ability to participate in on-site customer meetings (when appropriate) which may require an average of 30% travel.
 
Skills and Experience
 
- 2 - 4 years of creating and executing digital marketing strategy and campaigns for a global brand and/or consulting experience with a SaaS marketing company.
- 2 - 3 years of customer-facing consulting or client side leadership experience and can quickly build trust directly with Marketing Director and Managers in an enterprise organisation.
- Functional marketing expertise in one or more industry verticals and/or customers
- Knowledgeable about multi-channel marketing strategies and techniques using one or more channels in mobile, SMS, digital wallets, web, email, and ever-growing IoT devices
- Strong experience across multiple marketing disciplines and agencies
- Experience  with one or more Marketing Cloud Solutions (Adobe, Oracle, Salesforce, or IBM Unica), ESP (ExactTarget or Responsys) and/or CRM (Salesforce, Microsoft Dynamics)
- Analytical skills and experience evaluating data and trends to expose insights and opportunities
- Strong interpersonal skills and desire to work in a dynamic and fast-paced environment.
- Strong  organizational, presentation, and communication (written and verbal) skills
- Team player with the ability to coach and influence others
- Bachelor's degree or equivalent experience
- French language skills are a plus.

About Airship

At the dawn of mobile apps, Airship powered the first commercial messages and then expanded its data-led approach to all re-engagement channels (mobile wallet, SMS, email), app UX experimentation and feature release management.

Now, with Airship App Experience Platform (AXP), brands can create and adapt native app experiences on their own — with no ongoing developer support or app updates required.

Having powered trillions of mobile app interactions for thousands of global brands, Airship is proud to be at the forefront of what has become the digital center of customer experience, loyalty and monetization — mobile app experience (MAX).

Learn more about Airship here: Airship Newsroom + Airship Customers

Airship Benefits Summary

Workplace Flexibility (Fully Remote Option) + WFH stipends + Medical, Dental, & Vision Insurance (PPO/HSA Options) + Mental Health Benefits + Open PTO Policy (take the time you need) + 401(k) Retirement Plan w/a match + Stock Options + Professional Development Program ($1,750/year) + Mentorship Program + Employee Resource Groups + Culture Club + Supplemental Benefits (Life Insurance, Short/Long-Term Disability, Flexible Spending) + Parental Leave + Employee Assistance Program + Referral Bonus Program

Disclaimer

Duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands and may be amended at any time at the sole discretion of the Employer.

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