CRM Technical Coordinator
Description:
ClearScore is searching for a CRM Technical Coordinator to support our CRM teams across all technical aspects of our CRM programmes - including development, design & design systems, templating, campaign architecture, segmentation, data attributes and events.
What will you do:
- Support local teams to implement their automation and personalisation programmes. Work with marketing analytics and data science to identify and implement automation opportunities.
- Consolidate and standardise where possible to enable the sharing of assets and utilisation of current and new platform capabilities across ClearScore Group.
- Maintain a scalable and accessible frontend codebase that can be used across all markets.
- Work with the Design function to define and enforce email design system guidelines
- Act as the primary point of contact for email deliverability-related queries from global teams. Providing guidance, best practices, and support to ensure consistent and effective email delivery.
- Educate local teams on the technical intricacies of CRM; improving understanding of the tools they use to better self-serve where possible. Be the first responder to any CRM queries or support requests including QA
You're a fit for the role if you present most of the following:
- Excellent knowledge of HTML and CSS. Able to produce email templates from scratch and troubleshoot existing code base
- Previous experience utilising a modern digital marketing platform such as Blueshift, Braze, Iterable etc
- Understanding of managing and utilising data within a data management platform with conceptual understanding of event-based architecture
- Experience executing email campaigns in a B2C environment
- High level of attention to detail and able to understand data and analysis to guide planning
- Expertise in A/B testing methodologies and data-driven decision making.
Why ClearScore?
ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 18 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.
Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.
Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.
If you feel like this could be the place for you, apply and our Talent team will be happy to share more.
Benefits:
- 25 paid holidays and a “duvet day” on your birthday
- Hybrid Work Environment: flexible work-life balance allowing you to thrive both in the office and from the comfort of your own space.
- Private health and dental cover
- GP office visits
- Life assurance scheme
- Up to 6% matched pension
- Brown bags with guest speakers
- Dog-friendly office
- Daily breakfast and free snacks
- Free sports and social clubs
- Generous training allowance
- Fast progression
- Leadership-led training
- Regular well-being events
- In-house psychotherapist
- Financial coach to help you plan and achieve your goals
- Physical and mental health support through BUPA
- No clock-watching culture
- Generous maternity and paternity plans
- Culture and inclusion representatives
- Transparent pay structure and a career growth plan
Inclusion Policy
We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.
