We're Creative Fabrica, a fast scaling tech start-up from Amsterdam.

Our mission is to change the way people consume digital assets. 

About the platform

We launched in 2016 as a marketplace for fonts with a subscription service. In the last 6 years we have been through tremendous growth, and we're just getting started!

We have scaled to 30 million+ monthly page views, viewing over 4 million listed products from 10000+ active designers.

Our focus is to create a platform for designers that enables them to offer exceptional high-quality content. We make their products searchable in unique ways. This allows our customers to speed up their workflow, allowing them to focus on what they love most: Creating.

Job description

We are growing. Fast. You will help us grow even faster.

It's a challenging role where you will be owning our company wide email & notification strategy. This will mean that you're responsible for all the emails that are being send to our users and for the channel's impact on our company's growth strategy. 

Simultaneously you will oversee the transition from email being a mainly marketing focused channel to a product focused channel. In this role, you will work closely together with our Head of Growth, product- and dev teams. And you will have access to a graphic designer and a copywriter to help you excel in your role. 

Responsibilities

  • Set up and execute the product roadmap of the E-mail product team
  • Daily collaboration with the people in and around your product team (developers, UX designer, data scientists, etc) to deliver and optimise a best in class email channel
  • Create a very deep and thorough knowledge of our users. You will use data to understand how users engage with our platform, track industry trends to understand where we can add value and the competitive landscape to stay ahead at all times. You actively share this knowledge within the organisation
  • Develop and execute automated lifecycle journeys and one-off campaigns across our email channel to increase activation rate, user engagement, conversions, subscriber retention and renewal rates.
  • Identify and apply best practices to measure, analyze, test and determine new opportunities and provide recommendations for improved customer experience. 
  • Consistently launch and monitor experiments designed to impact user- activation, engagement, retention and conversion rates.
  • Work with the data team to highlight key engagement and churn indicators, and leverage data to continuously strive for personalization at every touchpoint.
  • Set objectives, proactively measure and report results to the wider organisation.

All of this while taking a holistic perspective of the business and with our ultimate end goal in mind, which is growing our business while taking care of our customers and users ❤️

Working at Creative Fabrica
At Creative Fabrica we look for and work with individuals who are passionate about what they do, not just as a job, but as a craft. We believe our technology will make or break the company, and this is why we are hiring only exceptional talent. In return, we give you trust. This means that you will work on code that hits millions of eyeballs each month. We move fast, and we trust you and your skills.

The kind of person we are looking for

  • 4+ years of proven experience working with emails and/or notifications as either a product manager, engineer, data analyst or data scientist.
  • Well-versed in the technical aspects regarding emails including: coding emails (must: working knowledge of HTML & CSS, pre: Liquid Template Language), building automated campaigns, integrating dynamic content within emails, etc.
  • Knowledgeable when it comes to email deliverability.
  • Experience with creating, maintaining, monitoring and reporting on automated workflows. And the ability to perform thorough, detailed analysis to make decisions based on the available data.
  • Experience with setting up and executing AB tests (knowledge of statistics is as pre).
  • You are proficient in English, especially in writing.
  • You have an impeccable eye for detail.
  • It would be nice to have Product experience with an Email Marketing background. To have an interest in AI would be beneficial in a scale up with past Product Management/Product Owner experience

Let us take care of you.

  • Competitive Compensation: We believe that hard work, skills and ambition should be fairly compensated.
  • Flexibility: 30 remote days per year. Need a change of scene? Take your laptop, pack a bag and work from the woods, your parents' place or the beach.
  • The best tools and stylish kit: Laptop. Check. Collaboration tools. Check. Killer accessories. Check.
  • Awesome Office: Based in a beautiful office in the centre, working here means delicious lunches in the garden, Friday beers at our local bar, and access to our own CF library.
  • TGIF: Work Life balance is important - we work hard together, and we have fun together. On Fridays we turn on the speakers, and start celebrating the weekend.

Is this you?

Get in touch! We'd love to speak to you.

You can apply by clicking the "Apply now" button.

Creative Fabrica is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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