Mast is solving one of the most important problems in lending: Speed. ​Our mission is to empower mortgage lenders and leverage technology to enable them to focus on what they do best – lending. Mast is building cloud-native mortgage technology infrastructure to help lenders process more mortgage applications in less time. We want to help lenders get to a mortgage decision faster and more efficiently, transforming the buying journey for the borrower.

We are looking for an experienced Product Manager who is passionate about building products that customers love.

You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy. You will be key to help us shape all product strategy and processes as we grow the firm.

We are very much inspired by Extreme Programming (XP) and the Pivotal Way.

Responsibilities

  • Gain a deep understanding of the market and customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritise activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Work with mortgage lenders to turn detailed requirements into features and assessing how to deliver the best outcomes as efficiently as possible
  • Suggest product enhancements to improve user experience
  • Perform quality assurance controls on products
  • Prioritise the implementation of new features and set specific timelines
  • Follow progress of work and address production issues during sprints
  • Create support and training documents for internal and external users
  • Monitor and report on users’ reactions after launching
  • Conduct research to identify customer needs and market gaps

Requirements

  • Proven work experience in product management or as an associate product manager
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Strong problem solving skills and willingness to roll up one's sleeves to get the job
  • Good communication skills along with the ability to effectively collaborate with cross functional teams
  • Understanding how regulation and our clients’ lending policy will shape product development
  • A good level of numeracy (confident with percentages and rates)

Desirable

  • Knowledge of banking/finance
  • Experience in personal finance or mortgages
  • Previous experience at a startup
Benefits
  • Pension plan
  • Flexible working culture (office in central London)
  • 25 days holiday + bank holidays
  • Equipment budget
  • Learning & development budget
  • Cycle to Work Scheme
  • Donuts every Thursday
  • Stock Option Plan
Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.
 
ABOUT US
Founded in 2020, Mast is a venture-backed fintech building cloud-native mortgage origination technology infrastructure to help lenders increase capacity, reduce costs and strengthen operational controls.

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