Avea is a pioneering dietary supplement company committed to promoting longevity and well-being. Beyond our innovative supplements from our Swiss R&D, we're expanding our reach into the digital health landscape, developing personalized coaching and lifestyle management solutions. Join us as we shape the emerging longevity space, fostering healthier, longer lives.
AVEA is actively seeking a versatile and experienced professional to assume the role of Product Manager with a focus on UX research and project management at a mid-level position. This role requires a candidate adept at growth hacking, UX research, and project management to drive strategic initiatives for our longevity supplements brand.
Tasks and responsibilities
1. Personalization Strategy:
- Develop and execute a comprehensive personalization strategy aligned with AVEA's vision to enhance the overall customer experience.
- Collaborate with cross-functional teams to understand customer behaviors, preferences, and pain points.
2. Customer Research and Insights:
- Conduct ongoing research to gain insights into customer needs, preferences, and motivations, utilizing both quantitative and qualitative data.
- Translate customer insights into actionable strategies for product development and communication personalization.
3. Tools and Technology Integration:
- Identify, evaluate, and implement cutting-edge tools and technologies that support personalized communication and recommendations.
- Stay abreast of industry trends and emerging technologies to continuously enhance AVEA's digital product offerings.
4. Communication Personalization:
- Develop and implement personalized communication strategies across various customer touchpoints, including email, in-app messaging, and social media.
- Collaborate with the marketing team to ensure a cohesive and personalized brand narrative.
5. Recommendation Systems:
- Support the implementation of personalized recommendation systems to guide customers towards products that align with their preferences and wellness goals.
- Continuously optimize recommendation algorithms based on user feedback and performance metrics.
6. Behavioral Rewards Programs:
- Support the creation of nudges and rewards that reinforce positive customer behaviors, encourage routine adherence, and foster long-term engagement.
- Analyze program effectiveness and iterate to enhance customer satisfaction and retention.
- Proven experience as a Product Manager, preferably in the e-commerce or health and wellness industry.
- Demonstrated success in managing projects from initiation to completion.
- Strong analytical skills with proficiency in using data to drive decisions.
- Excellent communication and interpersonal skills.
- A fundamental understanding of the following platforms: Shopify, Klaviyo and Zendesk
- Must have experience with scripting languages and Automation tools
- Healthy lifestyle is important to you
- Interest in the longevity industry is a plus
Why join us
We believe that the best companies help you live your life the way you want and become the person you want to be. That's why we focus on promoting your personal freedom and growth. Here are some of the benefits you'll enjoy as a member of our team:
- Work at a well-funded, early-stage startup in the longevity industry
- Be part of a dynamic, high-performing, and fun team
- A high degree of personal responsibility, creative freedom and opportunities
- Work with the brightest researchers within longevity and with successful and well-known serial entrepreneurs
- Fully remote opportunity with home office support
- Unlimited holidays and flexible working hours
- Education allowance and accelerated growth paths
- Free products and family & friends discounts
- Strong team culture with regular team events and off-sites