Company Mission
Payhawk is the leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Gtmhub, and Wagestream. With offices in New York, London, Berlin, Barcelona, Paris, Amsterdam and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to improve our environmental and social impact and become B Corp certified. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role
We're looking for an experienced Solutions Consultant to join our new Solutions team. As a member of the team, you will partner with our sales and success teams as a product and accounting systems expert to help win new customer revenue and expand the revenue of existing customers. In this role, you will be responsible for understanding the business requirements of our prospects and delivering personalised live demos. Consultants need to obtain a deep understanding of all aspects of the Payhawk platform so that they can tailor its capabilities to various use cases. Additionally, Consultants will be required to capture and provide customer feedback to the product management team in order to drive product development.
Responsibilities
- Develop and maintain expertise in feature functionality and practical application of all our product offerings.
- Participate in the RFI/RFP processes and respond to technical questions.
- Deliver personalised live product demonstrations. Including Integration demos, workflows and other complex use cases.
- Design, validate and document a product configuration and implementation strategy to share with prospective customers.
- Provide accounting and/or accounting system expertise.
- Partner with Sales teams to enable and provide accounting context to drive new business revenue.
- Partner with the Account Management team to enable and provide accounting context to drive expansion revenue.
- Partner with the local marketing team attending marketing events and supporting content reviews.
- Collect and analyse feedback from prospective customers and communicate it with customer success, engineering, and product management teams in order to drive the product roadmap.
Requirements
- Minimum of 5+ years of experience in an ERP Implementation Role or similar (E.g. NetSuite , Microsoft Business Central)
- Professional Accounting Qualification e.g. ACA/ACCA/CIMA is preferred but not required.
- Experience working in both pre-sales and implementation is preferred.
- Excellent verbal and written communication, customer service, and interpersonal skills.
- Ability to build relationships with potential customers, understand their environment and introduce new concepts to solve problems.
- Ability to balance multiple competing priorities.
- Comfort with a fluid, fast-paced environment.
- A passion for problem-solving.
Company Benefits
- 30 days holiday paid leave, plus bank holidays
- Competitive compensation package
- Additional medical care
- Exchange policy to another Payhawk office (Amsterdam, London, Paris, Berlin, Barcelona)
- Flexible working hours and opportunity to work from home
- Regular team-wide events
- Personal assistant service
- Office massages
- Multisport card fully funded by us
- Opportunity to use the Payhawk product with monthly travel allowance.
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
