Company Mission
Payhawk is the leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Gtmhub, and Wagestream. With offices in New York, London, Berlin, Barcelona, Paris, Amsterdam and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to improve our environmental and social impact and become B Corp certified. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role
The Monitoring and Chargebacks Analyst will be working closely with the
The Transactions Monitoring Analyst will be working closely with the Compliance organisation, partnering banks and all stakeholders. It is required to execute the firm’s strategy in accordance with regulatory expectations and industry best practices. The focus is to conduct ongoing customers due diligence, handling partner inquiries, as well as identifying fraudulent behaviour by screening and monitoring clients and any other requests.
Compliance team, Credit Risk and our partnering banks. It is required texecute the firm’s strategy in accordance with regulatory expectations anindustry best practices. The focus is to conduct ongoing customers dudiligence, handling chargebacks, as well as identifying fraudulenbehaviour by screening and monitoring clients and any other requests
Responsibilities
- Review client card transactions and bank payments, and any suspicious trends that need to be escalated and/or reviewed further.
- Monitor and evaluate customer verification documents where needed. Support the ongoing due diligence process. Ensure complete and appropriate documentation is maintained.
- PEP and Sanctions screening of applicants, companies and their representatives.
- Report to MLRO any information related to potentially fraudulent activity.
- Review internal and external fraud alerts and escalations for suspicious or fraudulent activity.
- Perform data review and analysis, as well as maintenance of all internal procedures and processes automation related to customer due diligence processes.
- Review and handle all types of transaction monitoring related cases of our clients and in accordance with policies and procedures of regulators, card schemes and those of our service providers and partners.
Requirements
- At least 2 years of work experience with Transactions Monitoring and AML operations
- Excellent written and spoken communication skills in English
- Readiness to monitor bank payments and card transactions
- Bachelor’s degree in Law or Finance or any related field
- Ownership and entrepreneurship, positive attitude, energy, openness to feedback, comfortable with a fast-changing environment
- A great initiative taker, ability to initiate projects through ideas that have a high business contribution
- Team-oriented with strong interpersonal skills.
Company Benefits
- 30 days holiday paid leave
- Competitive compensation package
- Exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
- Flexible working hours and opportunity to work from home
- Regular team-wide events
- Additional Medical care
- Company office massages
- Opportunity to use the Payhawk product with monthly commuting allowance
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
