Head of Brand

About Proton

Join Proton, created as Proton Mail in Switzerland in 2014 by scientists who met at CERN, now a global leader in the privacy-tech industry. We provide encrypted, open-source, and easy-to-use B2C & B2B SaaS services like email, calendar, VPN, password manager, and file storage to empower users worldwide to control their data online. With over 100 million accounts and trusted by journalists and organizations worldwide, including The Guardian, The New York Times, and the UN, Proton is a community-first organisation that thrives on community support without VC funding.

Our unwavering commitment to our mission over the past 10 years has resulted in Proton being regularly featured in top-tier media outlets worldwide, cementing our voice as a defender of digital rights on both sides of the Pacific, and becoming the standard for online privacy in real life and pop-culture.

We're a diverse team of 450+ from over 40 nationalities, based in Geneva with offices (Zurich, Prague, London, Vilnius, Skopje, Taipei, Paris, Barcelona) and remote roles globally. As one of Europe's fastest-growing companies, we offer the chance to tackle complex challenges, influence millions, and shape a more equitable internet. We want to create more than just one of the world's most impactful tech companies; we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas, and your ambition to make it happen. Join us to make a lasting impact in the world.

The role

We are looking for a strategic leader to shape the future of Proton’s brand as it moves through the adoption curve towards the mainstream. This comes at a time when privacy is becoming a key focus point for citizens, governments and other organizations that shape society. You will spearhead the strategy, positioning, architecture and coming to life of the Proton brand and all the products that make up its ecosystem - Proton Mail, Proton VPN, Proton Calendar, Proton Drive and Proton Pass. We are a startup taking on much larger organizations, so this brand leader will need to lead with unconventional initiatives that reshape the debate and public consciousness. Their work will be forming opinions and attitudes on privacy, security and productivity and what it means to have a better internet in a world increasingly torn by surveillance capitalism, artificial intelligence and decentralized networks.

What you will do

• Work with the senior leadership team to evolve the brand strategy and positioning for 
• Report directly to the VP Marketing and drive the brand vision through the entire marketing team and wider organization. Act as guardian for the brand, from identity to application.
• Source, evaluate and manage the right agency partners who can help us with brand and visual identity development. Be responsible for evolving the Proton brand as the company moves through the adoption curve and towards mainstream audiences.
• Bring the brand to life through cut-through campaigns and innovative thinking that repositions the privacy debate in the minds of consumers, businesses, government and society at large.
• Develop a carefully considered brand architecture for the growing Proton ecosystem that builds on the individual attributes of each product, while strengthening the privacy core of the unified brand.
• Work with BU heads and product marketers to raise brand measures for each of Proton’s products.
• Figure out the most cost-effective ways to measure brand health, campaign evaluation and other key brand measures for a growing startup. Manage brand reporting across the wider leadership team and drive the conversation within the organization on how we shape perception and brand attitudes.
• Evangelize the principles of the Proton brand throughout the organization well beyond marketing - ensure our brand comes to life in absolutely everything we do.

Job requirements

• Extensive experience in strategic planning, brand strategy and/or brand management in tech companies, startups, online privacy and/or productivity.
• Stellar track record for building challenger brands that provoke, particularly in the technology space.
• Unconventional approach to bringing brands to life that drive cut-through and debate.
• Natively forward-thinking approach to how social and digital channels intersect with the offline world; we’re looking for someone whose thinking does not revolve exclusively around big budget ATL campaigns - where creativity supersedes braun.
• Strong passion for building a better internet; you’re not satisfied with the surveillance capitalism principles upon which this internet was built and want to use your creativity to disrupt that.
• Ability to manage brand campaigns end-to-end, bringing together internal teams, external agency partners and senior leadership for maximum impact.
• Strong empathy for the customer, user-centric mindset, and an unwillingness to lower standards.
• A work ethic of going above and beyond to make things happen. Ability to be hands-on and thrive in a fast-paced environment.

Why Proton

• Be part of a movement - Proton is not just a product or service but a community-driven movement united by a shared vision of online freedom. Our services are open source, audited, and supported by community contributions. We give back to our community by maintaining core encryption libraries and by supporting other organizations furthering the same goals as us.
• Work with smart and dedicated people - Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations.
• Join a strong brand - Proton Mail (Hulk’s and Jack Dorsey’s favorite encrypted email service) - has grown to be a staple of online security and privacy. Proton has been featured in multiple popular television and film productions, such as Mr. Robot, Knives Out, Sounds of Metal, and more.
• Grow with us - We’re one of Europe’s fastest-growing companies, doubling in size every year. Our growth gives you limitless career and educational opportunities as well as the opportunity to work side-by-side with many world-leading experts in their fields.
• Have your voice heard - We value your opinion and encourage you to speak up and share your ideas and thoughts. At Proton, no problem is someone else’s problem. We collectively strive to do the right thing and be the undisputed best in the world at everything we do.
• Benefits – these vary by location and type of contract but expect support on your vacation, parental leave, refreshment if working from the office, learning and development opportunities, equity for shared success, flexible working hours and remote work, company events and team building activities.

Proton does not accept unsolicited resumes from any sources other than directly from a candidate. Proton will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation when the relevant candidate is employed by Proton.

To learn more about our privacy policy, please visit https://boards.eu.greenhouse.io/protongdpr