Who we're looking for

We’re looking for a driven Account Manager based in Malta to join Aviatrix — someone who’s ready to work with a top-notch product in the iGaming space and grow with us as we expand into new markets. Aviatrix is a leader in iGaming, and we’re pushing into Europe with big goals. This role is perfect if you’ve got experience managing key accounts and are excited about stepping into a leadership role as we build out our team for the European market. If you’re ready to grow your network, build strong partnerships, and take on a role with room for leadership, let’s chat.

As a part of our team you will

• Act as the primary point of contact for partners, providing ongoing support, answering their questions, and resolving any account-related issues in a timely manner. Assist customers with technical inquiries, and provide updates on new features, products, or promotions, ensuring any arising challenges are efficiently handled.
• Monitor key metrics like DAU, MAU, player activity, betting volumes, and winnings/losses, to identify opportunities and recommend strategies for partners’ growth.
• Formulate and execute strategies aimed at client acquisition and retention. Develop personalized offers and promotions to retain clients and drive long-term loyalty.
• Represent Aviatrix at industry events and conferences, promoting our products, establishing new partnerships, and building on existing relationships in order to drive business growth.
• Seek opportunities to upsell and cross-sell, boosting both partner success and company revenue.
• Gather client feedback, collaborate with internal teams to improve our products, and ensure a seamless client experience.
• Stay ahead of industry trends, adjusting strategies, providing actionable insights for partners and maintaining a competitive edge.