Head of Revenue - US

Head of Revenue - US Role Overview:

You'll report to: Andy Moss - CEO & Co-Founder

Team: Sales

Team Size: 5

Location: Remote US-based (Ideally East Coast/Midwest) Send was named one of the top 100 most flexible companies to work for, by Flexa

Salary Range: $350,000 - $400,000 Total Compensation ($175,000 - $200,000 Base + 100% commission)

Role Type: Full-Time, Permanent

Start date: As soon as possible

Visa / Sponsorship Available: Not Available

The Head of Revenue Role

As we continue our mission to be the market-leading underwriting platform for agile insurers, we are looking for our first Head of Revenue in the US.

You’ll report to our CEO & Co-Founder, Andy to support our growth in North America. The role will take responsibility for developing and executing the Sales and GTM plans for the region to achieve our revenue targets. This will include leading our consultative sales process, producing tender proposals, delivering presentations and product demonstrations, negotiating contracts with potential customers, and representing Send at industry events.

To be successful in this role, you will need to have a deep understanding of commercial insurance industry, sales processes, selling a SaaS platform, pipeline building, prospecting dynamics, and superb interpersonal skills with the ability to deliver product demonstrations and build tender proposals.

About Send

Send is a rapidly growing InsurTech company founded in 2017 by our three Co-Founders, Andy , Matt , and Ben all with extensive experience within the Insurance sector. Their driving force behind founding Send was their collective vision to reshape and enhance the processes of commercial insurers by seamlessly integrating advanced technology and deep expertise.

In 2022 we were recognised by Insurance Times as the Technology Innovation of the Year for Underwriting at the Tech & Innovation Awards, and were selected as 1 of 14 international scale-up businesses (out of 1,150!) for the PwC Scale InsurTech programme. In 2024 Send was recognised as one of the Best Insurance Companies to Work for in the UK, achieving an outstanding 5-Star rating by Insurance Business UK Business! We’ve also been named a Leader in Underwriting Workbench applications by analyst firm IDC.

Excited by the opportunity to transform the insurance landscape? Then check out the role below!

#loveunderwriting

Our Funding

From 2017 to 2022, we bootstrapped our growth journey, transforming into a profitable and stable company. In November 2022, after a year of remarkable expansion in our revenue and team, we successfully obtained £9M in Series A funding to accelerate our expansion in the UK and US and our product development.

The Send Team

Over the past 18 months, Send has experienced remarkable team growth, expanding by over 50% to a team of 80+. At the beginning of 2023, our team was based in the UK and Poland. We’ve taken significant strides towards establishing a global presence and now have team members across the US and India, all working collaboratively to be the market-leading underwriting software platform for agile insurers.

What You’ll Be Doing as a Head of Revenue

• Revenue Ownership: Develop and execute a comprehensive revenue growth strategy that aligning with Send’s overall objectives and market dynamics. Take ownership of regional revenue targets, demonstrating a results-driven approach in achieving and surpassing set goals.
• Customer Base Expansion: Drive the expansion of our customer base by identifying, capitalising and closing on new business opportunities.
• Sales Strategy and Planning: Develop and execute a comprehensive sales strategy that aligns with Send overall goals and objectives.
• Networking: Using your network and engaging with prospective clients at an early stage to develop a strong understanding of the bid process and competitive landscape.
• Revenue Generation: Understand and communicate Send's value proposition and processes through proposals and presentations, as well as representing Send at industry events.
• Market Analysis: Monitor competitors and ensure Send’s value proposition is strongly differentiated. Stay informed about industry trends and customer needs to make informed strategic decisions.
• Performance Metrics and Reporting: Input into forecasting and creating annual sales budgets and objectives. Establish sales reporting and KPI’s to support informed decision making.
• Collaboration with Cross-Functional Teams: Partner with the wider sales and marketing teams, input into building data-driven marketing campaigns and product launches relevant for your region that strengthens the Send brand. Partner with the Product and Marketing teams to inform and iterate product positioning
• Team Leadership and Development: Identify skill gaps in the team and hire effectively to build a team over time, acting as a coach to new team members.
• Be comfortable working in a small (but powerful!) sales team, and get scrappy if necessary

The Skills and Experience Needed for the Head of Revenue Role

• Deep knowledge and experience in the commercial insurance market.
• Experiencing developing and executing successful sales strategies with a demonstrable impact on growth and ROI.
• Demonstrable success in building and executing sales strategies that emphasise storytelling, are consultative in nature and build a strong value proposition for change.
• Experience in a B2B sales environment and partnering with marketing, product and customer success teams.
• A data-driven mindset and excited about driving and tracking a multi-channel sales strategy
• Capable and excited to start as an individual contributor, but move to player/coach and building a team as the business grows
• A strong track record of interacting and engaging with C-level executives and outstanding written and verbal communication skills.
• Experience with competitive tendering processes
• Ability to juggle and complete multiple priorities in a fast-paced environment
• Self-starter who can work independently.
• Willingness to travel

What’s On Offer - Life At Send

Please note: In the US we partner with an Employer of Record to offer contracts of employment.

• Private medical and dental insurance, plus access to Spill that provides free confidential mental health support and therapy.
• Time Off - 25 days annual leave for all colleagues, no matter where you are located in the world, in addition to public holidays. We also offer volunteering time and a wellness day.
• Annual learning and development budget to use through Learnerbly, giving you access to hundreds of books, courses, conferences, subscriptions and learning resources to support your development.

Check out Send's public Handbook for more information on our product, recruitment process, team, benefits and much more. https://www.notion.so/sendtechnology/Send-Playbook-d3e52ac537064181a3bc7e9308a49564?pvs=4

Head of Revenue Interview Process

Our recruitment process for Head of Revenue role will consist of 4 formal interviews, plus informal interviews:

Intro call with our in-house recruiter, Liam (30 minutes) - This will cover your background, motivations and communication, along with a chance to get to know Send and the role better.

Stage 1 - Interview with Andy Moss, CEO (45 minutes)

Stage 2 - Interview with Sarah Sutton, CMO and Charlie Riley, VP Of Marketing (45 minutes)

Stage 3 - Interview and Task with Lloyd Peters, Head of Revenue and Mike Graham, Head of Commercial (45 minutes - 1 hour)

Stage 4 - Interview with Pat Caldwell, Chief People Officer (45 minutes) 

At Send, our focus lies in enhancing our culture rather than building a team that fits a cultural alignment. We recognise from our experience that a diverse, equitable, and inclusive team enhances our innovation, creativity, decision-making, overall performance, team success, and much more.

When considering applying for a role that has captured your interest, we encourage you to submit an application even if you don't meet every requirement. Studies show that women, Indigenous people, and individuals of color are less likely to apply for jobs unless they meet every qualification and requirement detailed within the job advert. At Send, we aim to break away from this trend.

When it comes to growing the team, we welcome everyone to apply, irrespective of your background, ethnicity, or culture. We are committed to thoroughly reviewing all applications and refraining from discrimination based on race, ethnicity, color, religion and belief, national origin, sexual orientation, age, marital status or civil partnership, family status, pregnancy and maternity, disability (both visible and invisible), gender identity or expression, or any other legally protected status.

We understand that fostering inclusive hiring practices is a continuous journey that requires dedication and ongoing improvement. We welcome any feedback you may have regarding our hiring or interview processes.

If you have any specific needs or additional requirements, please feel free to share them with us in the designated space on your application. Our aim is to ensure a smooth and comfortable application and interview process as possible.

Need help with your application or have additional questions regarding the role? Email - liam.longstaff-pagoni@send.technology

#LI-Remote