About Starcircle:
At Starcircle, we strive to revolutionise talent acquisition through a SaaS-first approach that harnesses the power of AI and a robust gig workforce. Our mission is to guide, support, and empower our clients to identify and hire the best talent, drive efficiencies, and inform strategic decision-making.
Department Culture:
Starcircle's Client Solutions Team advise, enable and empower our clients to achieve fairer, better hiring utilising the Starcircle AI-Powered Hiring Engine to craft and deliver tailored client solutions. Our approach is expert focused, client-centric, data-driven, and results orientated; focusing on continuously improving and delivering exceptional value to our clients.
Key Responsibilities:
Project Management:
- Take ownership of talent solutions for Starcircle clients.
- Collaborate with cross-functional teams to ensure project timelines, deliverables, and standards are met.
- Regularly report on project status, challenges, and achievements.
Account Management:
- Foster and maintain strong relationships with a diverse portfolio of clients.
- Conduct regular check-ins and reviews to ensure client success and satisfaction.
- Proactively identify any delivery bottlenecks or challenges and recalibrate to maintain SLA
- Identify opportunities for account growth and expansion.
- Collaborate with our Sales team on growth opportunities.
Client Solutions:
- Work directly with clients to understand their talent needs.
- Help to develop and implement tailored sourcing strategies that align with client objectives.
- Utilise Starcircle's AI-powered tools and flexible resources to deliver effective solutions.
What We're Looking For:
- Experience in the talent acquisition space, you bring a wealth of knowledge, insights, and best practices.
- Authority in Talent Acquisition: Your expertise is unquestionable, and you're up to date with the latest trends and innovations in the industry.
- Proactive Account Management: You don't wait for things to happen. You anticipate client needs and address them proactively.
- Strategic Thinker: You look beyond the present and plan for the future. You understand how every decision can impact the larger picture.
- Sense-maker: In the midst of ambiguity, you're the one who brings clarity, understanding the intricacies of complex scenarios.
- Autonomous: We trust you to get the job done. You're self-driven and require minimal supervision.
- Agile mindset: You understand the need and how to identify new solutions when the status quo is not delivering the results you and your clients expect.
Have you:
- Relevant experience in talent acquisition or related roles.
- Demonstrated experience in project management and account management.
- Stakeholder management experience, comfortable dealing across all levels, internal and external
- Proficient in utilising tech-driven tools for talent sourcing.
- Data literate; you know how to use data to inform and create talent sourcing strategies.
- Excellent interpersonal and communication skills.
